Demo

Medical Assistant

Freedom Behavioral Health Solutions
Fairbanks, AK Full Time
POSTED ON 12/9/2025
AVAILABLE BEFORE 1/20/2026

At Freedom Behavioral Health Solutions, our mission is to make mental health care accessible and transformative for everyone. We are dedicated to providing innovative treatments and removing barriers to care, empowering you to "Free Your Mind" and make the most of every moment. Life is short; let’s live it to the fullest!

Freedom Behavioral Health Solutions, a leading Behavioral Health Clinic that provides a vast range of Mental Health Services, is seeking a dedicated and compassionate Medical Assistant (MA) to join our dynamic team. The Medical Assistant will play a crucial role in supporting clinical operations, patient care, and ensuring a seamless experience for individuals seeking TMS, Spravato and other behavioral health services.

Key Responsibilities:

Patient Support:

  • Assist in patient intake processes, including obtaining medical history, verifying insurance information, and ensuring necessary documentation is complete.
  • Provide empathetic and caring assistance to patients, addressing inquiries and concerns.

Clinical Assistance:

  • Collaborate with the clinical team to prepare treatment rooms and equipment for TMS sessions, among other treatments.
  • Support clinicians during TMS procedures and behavioral health interventions as needed.

Medical Records:

  • Maintain accurate and confidential patient records, ensuring compliance with privacy regulations.
  • Assist in organizing and updating medical documentation and charts.

Appointment Scheduling:

  • Coordinate patient appointments and manage scheduling logistics.
  • Communicate effectively with patients to confirm appointments and provide necessary instructions.

Insurance Coordination:

  • Work closely with the administrative team to verify insurance coverage and process billing information.
  • Assist patients with insurance-related inquiries and documentation.

Patient Education:

  • Provide basic information to patients about TMS procedures and behavioral health services.
  • Offer educational materials and resources to enhance patient understanding.

Collaborative Teamwork:

  • Work collaboratively with clinicians, administrative staff, and other medical aids to ensure a cohesive and efficient clinical environment.
  • Participate in team meetings and training sessions as required.

Qualifications:

  • High school diploma or equivalent; additional education or certification in medical assisting is a plus.
  • Prior experience in a healthcare or clinical setting is preferred.
  • Strong interpersonal and communication skills.
  • Attention to detail and organizational abilities.
  • Empathy and a commitment to providing excellent patient care.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20 - $24

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