What are the responsibilities and job description for the Service Tech - Propane position at Freedom Ag & Energy Cooperative Inc?
Service Tech
Serving our communities propane and/or oil burning systems repairs and installation needs.
As a Service Tech with Freedom Ag & Energy Cooperative, you will be the face of our team - safely performing outstanding installation, maintenance, and repair of propane and/or oil burning systems. This role offers independence, variety, and the opportunity to work with modern equipment across multiple product lines, including propane, heating oil, kerosene, diesel, and gasoline.
Along with each customer visit, you will provide usage instructions for all equipment and appliances service. Review account details, collect payments or provide invoices, and confirm future service with customers. Through excellent service and customers referrals, you will be part of our success in growing and maintaining FAE market share.
What You Will Do
Perform installation, maintenance, and repair of propane systems, equipment, and appliances. May also perform repair and maintenance work on diesel or gasoline tanks and equipment.
May also perform repair and maintenance work on diesel or gasoline tanks and equipment. Gather and analyze information to diagnose malfunctions and troubleshoot systems.
Provide usage instructions for all equipment and appliances serviced.
Review account details, collect payments or provide invoices, and confirm future service with customers.
Depending upon location, may load and deliver supplies of propane and/or other fuels according to standard operating procedures.
What you Bring
Education:
High School Diploma or General Education Degree (GED) required.
Licensing: Licensing requirements vary by location and are based on state/federal regulations.
Requires Petroleum and/or Propane Certification (or ability to obtain) Requires Commercial Driver's License (Class B)
Requires Hazardous Materials and/or Tanker Endorsement (or ability to obtain)
License in HVAC, Liquid Propane Gas Fitter or related trade is a plus
Experience:
Requires two (2) or more years of experience with installation and repair of propane or oil-based heating systems (HVAC), equipment and appliances, as well as experience with diesel and gasoline equipment.
Previous Freedom Ag & Energy work experience a plus.
Additional Requirements:
Ability to safely operate a motor vehicle as defined by FAE motor vehicle safety policies
Handle and lift canisters into truck and/or utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load)
Commitment to safety, reliability, and serving customers with professionalism.
Why Join FAE?
You’ll be part of a cooperative that values teamwork, safety, and service. We provide the training and support you need to succeed—along with a work environment where your contributions matter every day.
Benefits Package
Competitive Wages & Generous Paid Time Off 401k with Employer Contributions Starting Day One
Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA)
Team Member Health/Wellbeing Programs Employee Discount
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About Freedom Ag & Energy Cooperative Inc
Freedom Ag & Energy is a farmer-owned cooperative with multiple locations in Virginia, West Virginia, and Maryland, each with a rich tradition of serving the agriculture and energy needs of their communities. In addition to our traditional ag business, we offer products and services for home & garden, pet supplies, animal health, outdoor recreation, heating and cooling. Our growing energy department serves both business and residential customers.