Training Delivery Coordinator

ABOUT FREEDOM ACADEMY

Freedom Academy is a nonprofit workforce training and certification organization founded by Chester E. Dekko in 1991. Our mission is to enhance the quality of life for those who are willing to enrich their education. We serve individuals and employers across 11 northeastern Indiana counties, delivering high-quality, affordable training that helps people and communities thrive.

POSITION OVERVIEW

The Training Delivery Coordinator oversees all aspects of training operations, instructor coordination, and classroom logistics to ensure consistent, high-quality learning experiences. This position supports program execution from scheduling through credentialing and works closely with instructors, employers, and internal teams to deliver efficient, compliant, and engaging training.

KEY RESPONSIBILITIES

·      Instructor Coordination: Recruit, contract, and support instructors; manage instructor onboarding, scheduling, and performance feedback.

·      Training Operations: Manage training schedules, classroom logistics, materials, and equipment; ensure smooth execution of courses and employer trainings.

·      Credentialing and Compliance: Verify and issue credentials; ensure accurate and timely entry of certifications and completion data in learning management systems (LMS).

·      Quality Assurance: Monitor instructional quality and adherence to curriculum standards; collect feedback from instructors and participants for program improvement.

·      Administrative Coordination: Track training attendance, completion, and instructor payments; ensure accuracy in program data and reporting.

·      Continuous Improvement: Recommend operational and instructional process enhancements based on data, trends, and stakeholder feedback.

PERFORMANCE EXPECTATIONS

·      Timeliness and accuracy of scheduling, instructor coordination, and reporting

·      Quality and consistency of training delivery and participant experience

·      Instructor satisfaction and performance outcomes

·      Completion and credentialing rates across programs

·      Effective collaboration with Program, Business Development, and Student Support teams

QUALIFICATIONS

·      Education: Associate or Bachelor’s degree in education, business administration, or a related field preferred.

·      Experience: Minimum 2–3 years of experience in training coordination, education administration, or workforce development preferred.

Skills:

• Strong organizational and project management abilities
• Excellent communication and relationship management skills
• Proficiency with Microsoft Office Suite and learning management systems (LMS)
• Ability to manage multiple priorities and logistics simultaneously
• Attention to detail, accuracy, and follow-through
• Commitment to delivering exceptional learning experiences

SCHEDULE

Full-time, Monday through Friday, generally 8:00 a.m. – 5:00 p.m. with occasional flexibility.

COMPENSATION & BENEFITS

• Pay: $47,000 annually, full-time, exempt
• Holidays & Paid Time Off: 10 paid holidays annually; Up to 20 paid vacation days (based on years of service); 24 hours paid personal/family time
• Retirement: 403(b) plan with 2.5% employee match plus 5% annual employer contribution after one year
• Insurance: Employer-paid medical, life, and AD&D insurance with optional dependent coverage
• Education Benefits: Up to $20,000 lifetime reimbursement for approved courses or degree programs
• Wellness & Family Benefits: Up to $250 annual wellness reimbursement
• $50/month cell phone reimbursement
• $1,000 per child annual Oak Farm Montessori tuition reimbursement