What are the responsibilities and job description for the All Positions position at Frederick Chevrolet & Certified Pre-Owned?
Company Description Frederick Chevrolet & Certified Pre-Owned is a full-service automotive dealership offering new Chevrolet vehicles and a wide range of certified pre-owned and used vehicles from multiple brands. Located at 1505 Quentin Road in Lebanon, Pennsylvania, the dealership serves customers across the local community and surrounding areas. The team is focused on delivering a transparent, customer-centered sales and service experience, from vehicle selection to ongoing maintenance. Applicants can expect a workplace that values reliability, professionalism, and quality customer care in a fast-paced retail environment.
Role Description This is a full-time, on-site role based at Frederick Chevrolet & Certified Pre-Owned in Lebanon, PA, with opportunities across multiple departments such as sales, service, parts, finance, and administration. Depending on the position, team members may assist customers with vehicle selection, pricing, and financing options; coordinate test drives; and maintain up-to-date product knowledge. Service and parts roles may involve scheduling appointments, supporting technicians, managing inventory, and ensuring timely repairs and maintenance. Administrative and support roles may include handling documentation, processing transactions, answering customer inquiries, and supporting daily dealership operations. All positions work collaboratively to deliver a positive customer experience and support the overall success of the dealership.
Qualifications
- Customer service and communication skills, including the ability to engage with a diverse range of customers in a professional, helpful manner.
- Basic sales, retail, or hospitality experience, with an interest in learning automotive products, services, and financing options.
- Organizational and time management abilities to handle multiple tasks, appointments, and customer requests in a busy environment.
- Comfort with computers and common software tools for managing records, appointments, and transaction processing.
- Ability to work on-site full time, including some evenings and weekends as required in a retail automotive setting.
- Reliable transportation and a valid driver’s license, with a clean driving record for roles involving test drives or vehicle movement.
- High school diploma or equivalent; prior automotive, sales, or service experience is helpful but not always required.
- Team-oriented mindset, strong work ethic, and willingness to follow dealership policies, safety procedures, and compliance standards.