What are the responsibilities and job description for the Shift Supervisor position at Freddy's Frozen Custard & Steakburgers?
Freddy's Frozen Custard & Steakburgers is on the lookout for enthusiastic Shift Supervisors to play a key role in our restaurant’s daily operations. In this position, you'll provide solid leadership, motivate your team, and ensure that all operational expectations are met with excellence. You will also help manage labor and food costs, build strong relationships with our guests, quickly resolve any guest issues, and serve as a shining example of hospitality in every interaction.
This is a full-time role offering competitive pay based on your experience, comprehensive benefits, and a pathway for advancement within our organization. You'll not only grow your skills in managing daily tasks but also have the opportunity to shape a supportive and efficient work environment that values teamwork and continuous improvement.
Required Skills and Experience:
- Guest-Centric Background: At least one year of experience in a guest-focused setting (retail, restaurant, hospitality, etc.).
- Eagerness to Learn: A strong willingness to acquire new skills and adapt to evolving responsibilities.
- Natural Leadership: Proven natural leadership skills with the ability to inspire and motivate a team.
- Self-Starter: A proactive, self-starting personality with an even and calm disposition under pressure.
- Professionalism: A commitment to maintaining a professional appearance and demeanor at all times.
- Effective Communication: Excellent communication skills to interact seamlessly with both guests and team members.
- Team Collaboration: A cooperative spirit and readiness to “pitch-in” and support colleagues with their duties.
- Technical Proficiency: Comfortable using a point of sale system and other relevant technologies.
Join us at Freddy's Frozen Custard & Steakburgers and take the next step in your career, where your leadership and dedication will be celebrated and rewarded!
Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.
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