What are the responsibilities and job description for the Hotline Team Member position at Freddy's Frozen Custard & Steakburgers?
Hotline team members participate together to ensure the proper preparation, construction and delivery of food items while upholding Freddy’s standards of hospitality, quality and cleanliness.
All Freddy’s employees are responsible for treating guests with the highest level of respect and communicating with them in an energetic, friendly and cheerful manner.
An individual in this role will have the following responsibilities:
- Prepare food items as directed in a sanitary and timely manner
- Follow recipes, controls, portion, and presentation specifications as set by the restaurant
- Assume responsibility for quality of the products that is served
- Handle multiple orders in a timely manner
- Follow proper washing, sanitation, hygiene and safety procedures
- Handle, store and rotate products properly
- Assemble and disassemble equipment
- Perform other related duties as assigned by the manager
To perform the job successfully, an individual should demonstrate the following competencies:
- Guest Service
- Quality
- Dependability
- Adaptability
- Teamwork
To perform the physical requirements of this position, an individual should be able to:
- Walk, bend, climb, reach, kneel, push, pull and lift up to 50 pounds
- Operate all necessary kitchen equipment
- Stand for long periods of time
- Adapt easily to changing temperatures in the kitchen