What are the responsibilities and job description for the Automotive Business Development Representative position at Fred Beans Automotive?
Fred Beans Automotive is hiring for a Business Development Representative at our Ford store in Doylestown, PA!
Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for Seven years running. As a family-owned business with over 50 years of success, we’re committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
Why you’ll Love it here:
- Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career.
- Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
- Work-Life Balance: Enjoy convenient hours Monday through Saturday—NO Sundays
o OR: For part-time positions, this part time role offers days and times for those seeking flexible hours
- Comprehensive Benefits:
o Health, dental, and vision insurance to ensure you and your family are covered.
o Life and disability insurance for peace of mind.
o Bereavement leave for support during challenging times.
o Even pet insurance—because furry family members matter too!
- 401(k) with Company Match: Plan for your future with a company that invests in you.
- Paid Time Off:
o Paid parental leave for life’s biggest milestones.
o Generous vacation and personal time for rest and recharging.
o Volunteer Time Off to give back to the community.
o Company-Paid Holidays so you can spend time with loved ones.
- Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
- Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
- Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
- Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
- Perks and Discounts:
o Discounts on vehicle purchases, parts, and services.
o Membership to our AutoRewards program, saving you money at over 150 vendors.
What you’ll do:
- Provide customer service and support to existing and prospective customers via internet, phone, email, and text.
- Qualify inbound leads as sales opportunities and respond to all inquiries in a timely manner.
- Assist retail and commercial sales teams with scheduling appointments and follow-up.
- Build rapport and nurture relationships with existing and prospective customers. Address customer concerns and escalate as appropriate.
- Manage and maintain electronic records using various technologies, including CRM and Microsoft tools.
- Maintain working knowledge of dealership products, services, procedures, and policies.
- Additional responsibilities as assigned.
What you’ll need:
Education: Associate's degree preferred - Can be substituted for HS Diploma and 3 years relevant experience
One-year relevant experience preferred (call center, sales, automotive, BDC)
Desirable Skills/Characteristics:
Strong Communication (Written and Oral)
Social/Interpersonal Communication
Adaptability/Quick Thinker
Basic computer skills
Problem-solving/Critical Thinking
Active Listening
Resourceful
Team-player/Collaborative
Self-Motivated