Assistant Service Manager

Brief Description

Fred Beans of Mechanicsburg is hiring immediately for an Assistant Service Manager to join our fast-paced growing service department. This position provides administrative support to the Service Department to ensure quality customer service along with accuracy and efficiency. This multifaceted position enables you to utilize your customer service and administrative skills.

Join Fred Beans Automotive Group, voted Best Places to Work 4 years running and Healthiest Employers for 2021 and 2022!

What You'll Do

• Provide exceptional and efficient customer service
• Make recommendations based on customer vehicle
• Answer phones and schedule service appointments
• Coordinate with parts department and other vendors
• Update customers on service progress of vehicle
• Assist Service team with daily operations
• Ensure the customer has a positive overall service experience
• Prepare and complete all documentation related to the service transaction.
  
  

What We Offer

• Updated facilities
• Health, dental and vision insurance
• Disability, cancer, life and accident insurance
• Company funded training and leadership programs to help you further
• your career. (Our company spent over $600,000 training our staff last year)
• Pet Insurance
• Company-matched 401(k)
• Convenient and reasonable work hours Monday through Saturday, NO Sundays
• Employee and Community discounts at over 150 vendors
• Healthy Living Program
• Paid vacation and personal time off
  
  

Requirements

What You'll Need

• Excellent customer service and communication skills
• Good organizational and time management skills
• At least one year of Automotive experience preferred
• A valid driver’s license
• Reliable transportation
• Attention to detail
  
  

Fred Beans Automotive is a veteran friendly and equal opportunity employer.