What are the responsibilities and job description for the Customer Support Representative - Front Desk Associate position at Fred Astaire Dance Studios?
We are Growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative – Front Desk Associate. Do you Enjoying making others smile, helping those around you, staying organized and being part of a fast-paced environment? If so, then we may the opportunity for you.
This role is of critical importance to the client, staff, and studio experience. You will greet students daily and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.
Requirements
Successful Customer Support representative
Excellent time management skills and ability to multi-task
Have outstanding customer service skills.
Excellent written and verbal communication skills
Strong organizational and planning skills
Are unselfish teal player.
Eagerly accept coaching and feedback for improvement
Attention to details and problem-solving skills.
Have strong interpersonal skills and the ability to work with students of all ages.
Benefits
As a Fred Astaire Dance Studios Team Member, you can expect us to provide you:
A high energy-fun filled work environment.
The best initial and ongoing professional training in the country
Expert training programs to develop your business skills.
Professional advancement ta all management levels including studio ownership.
Our compensation plan includes multiple components:
Salary commensurate with experience
Multiple opportunities to earn bonuses
Benefits including; PTO/Vacation (Full time Only) Continuing Education, Health and Wellness Benefits.