What are the responsibilities and job description for the BDC Manager position at Fred Anderson Toyota of Cape Coral?
Fred Anderson Toyota of Cape Coral, Florida is looking for an Internet/BDC manager to join our team! A successful individual would have a proven track record for providing outstanding customer service and sales.
Candidates are required to have previous BDC Manager experience and preferred to have experience at a high volume dealership in a BDC Manager role.
The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills. This individual would have prior automotive sales experience and experience with the E-leads CRM system. If that sounds like you, we encourage you to apply today!
Why are we different than other dealerships?
A group that supports a culture of caring and performance
This family-owned company that has been around for 60-plus years and puts its employees first
Did we mention competitive pay plans awesome benefits? Keep reading for more info!
What we offer:
A culture of caring, belonging, and respect for everyone
Managers that people want to work with
Career growth and advancement
Leadership development, innovative training and learning systems
Competitive compensation plans
401k retirement plans with company match
Comprehensive health benefits packages, including telehealth and behavioral health services
Industry-leading maternity and paternity leave
Paid employee referral program
Recognition and bonus programs
Paid time off, bereavement, and vacation benefits
Employee discounts on parts, service, vehicle purchases, and local entertainment
Job Duties:
Oversee and manage daily BDC department operations
Provide exceptional customer service daily
Manage and follow up on leads and inquiries from prospective customers to secure a sale
Lead, train, manage, and motivate a team of reps while providing guidance, feedback, and coaching to ensure growth and performance within the department
Adhere to sales procedures from start to finish within customer interactions
Desking internet deals for new and used vehicles
Addresses customer concerns with a strong focus on customer service
Maintain a positive attitude
Track metrics within the department
Ensure compliance with industry regulations and company policies
Qualifications include but are not limited to:
Prior automotive sales experience (required)
Organizational and time management skills
Ability to build rapport with others
Excellent communication skills via phone and in person
Strong listening skills
Great attitude with high energy personality
E-leads CRM system experience (required)
Valid Driver’s license and acceptable motor vehicle report
High school diploma or equivalent
Ready to shift your career into gear? Apply Now! #Funatwork #Advacementfromwithin #careergoals
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.