What are the responsibilities and job description for the Project Coordinator position at FRDM Turf?
FRDM Turf transforms outdoor spaces through premium artificial grass installations and complementary landscaping services for residential and commercial customers. We are building a company defined by operational excellence, elite customer experience, and scalable systems that create trust and consistency across every market we serve.
Position Summary
FRDM Turf is seeking a highly organized and proactive Project Coordinator to support the execution of our installation pipeline from post-sale through project completion. This role sits at the center of operations, customer communication, scheduling, and field coordination.
The Project Coordinator ensures projects move efficiently by coordinating installers, managing timelines, confirming material readiness, communicating with customers, and solving problems in real time. This person thrives in a fast-paced environment, communicates clearly under pressure, and brings structure to moving parts across multiple projects simultaneously.
This is an ideal role for someone who enjoys operations, customer experience, logistics, and team coordination while helping build scalable systems inside a rapidly growing company.
Key Responsibilities
- Coordinate projects from post-sale handoff through installation completion.
- Schedule installations and maintain accurate project timelines.
- Communicate with customers regarding scheduling, expectations, updates, and project readiness.
- Coordinate with installers, warehouse teams, and sales reps to ensure materials, labor, and information are aligned before each project begins.
- Track project progress and proactively identify scheduling conflicts or operational issues.
- Support daily operational communication across teams to ensure smooth project execution.
- Maintain accurate project notes, documentation, and internal tracking systems.
- Assist with customer issue resolution and provide responsive follow-through when challenges arise.
- Help improve workflows, SOPs, and communication systems as the company scales.
- Support onboarding and coordination of installation crews and operational partners.
What We’re Looking For
- 2 years of experience in project coordination, operations, customer experience, scheduling, or administrative support roles.
- Exceptional organizational skills with strong attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and adapt quickly in a fast-moving environment.
- Confidence working cross-functionally with customers, sales teams, installers, and leadership.
- Proficiency with Google Workspace, spreadsheets, and operational software systems.
- Home services, construction, landscaping, or logistics experience is preferred.
- Bilingual (Spanish/English) is a plus but not required.
Why FRDM Turf
- Opportunity to grow inside one of the fastest-growing outdoor living companies in the country.
- High ownership role with direct operational impact.
- Collaborative, fast-paced environment with strong leadership support.
- Career growth opportunities as the company continues expanding into new markets.
- Competitive compensation based on experience.
This is a full-time, on-site position based in Salt Lake City, Utah. We are looking for someone who brings urgency, professionalism, and a team-first mentality to help create an exceptional experience for both customers and crews.
Pay: $23.00 - $25.00 per hour
Work Location: In person
Salary : $23 - $25