What are the responsibilities and job description for the Order Processing Specialist position at Frazier Industrial Company?
We are seeking a detail-oriented and organized Order Processor Specialist to join our team in a fast-paced office environment. In this role, you will be responsible for managing customer orders from initial processing through production coordination, ensuring accuracy, efficiency, and excellent service. The ideal candidate thrives in a collaborative office setting, communicates effectively across teams, and takes pride in maintaining organized documentation and processes.
Key Responsibilities
- Process customer orders accurately and efficiently in accordance with established company procedures and guidelines.
- Review and verify order details to ensure accuracy, coordinating with the sales team to resolve any discrepancies.
- Upload, attach, and properly document all relevant order materials within our internal software.
- Prepare and distribute order acknowledgement letters to customers within established timeframes.
- Maintain and organize engineered electronic drawings to ensure documentation is current and accessible.
- Create and release work orders to manufacturing plants to initiate fabrication.
- Prepare, print, and bind drawing packages for customer installation and project reference.
- Collaborate with internal teams in an office-based environment to ensure timely order fulfillment and smooth production workflows.
Qualifications
- Strong attention to detail with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills for working cross-functionally with sales, production, and internal office teams.
- Team-oriented mindset with a willingness to support shared goals.
- Ability to thrive in a fast-paced office environment.
- Strong organizational and time management skills