Case Manager

POSITION SUMMARY/DESCRIPTION:

Case managers support residents of the Fraternity House, Inc.’s housing programs work toward accomplishing goals related to their health autonomy, independence, housing security, and overall wellbeing. The case manager is responsible for all aspects of managing resident care, including, but not limited to: case plan, care management, assuring residents receive quality care and are connected to services required for optimal outcomes.

POSITION RESPONSIBILITIES:

1. Conduct initial and ongoing comprehensive assessments of residents’ needs, including (but not limited to): housing, social, financial, and health domains.

2. Enhance services available by identifying and facilitating services available through external agencies and community partners.

3. Aid residents in receiving assistance-based services, such as healthcare & mental health needs, nutrition assistance programs, Social Security-related services, and more.

4. Maintain occupancy rates for the program by maintaining a waitlist, conducting intake interviews, and dispersing, facilitating, and collecting required intake documentation for move-ins.

5. Maintain accurate, up to date, and comprehensive resident files to include case notes, income determinations, and housing and case plans

6. Provide support and resources for residents enduring crisis, possibly during after-hours or at unexpected times.

7. Assist residents in complying with program requirements to maintain eligibility and a general good-standing status with FHI.

8. Other duties as assigned

QUALIFICATIONS:

1. Previous experience as a case manager preferred.

2. Knowledge of alcohol and substance abuse, and mental health issues is preferred.

3. Knowledge of HIV/AIDS is required.

4. Sensitivity to working with culturally diverse populations and ability to maintain confidentiality.

5. Excellent verbal & written communication, interpersonal, and oral presentation skills

6. Computer proficiency a must.

7. Bilingual / Spanish a plus.

8. A degree in social work, psychology, human services, or a related field is preferred.

WORKING ENVIORNMENT:

This position requires a combination of standing and sitting, as well as frequent lifting of up to 20 pounds, turning and bending. This position requires reading, observation and listening skills, computer and other equipment use. The work environment is typically inside and quiet.

EQUAL OPPORTUNITY:

Fraternity House, Inc is an Equal Opportunity Employer. Employment opportunities at Fraternity House, Inc are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. The Organization will provide reasonable accommodations as necessary and where required by law so long as the accommodation does not pose an undue hardship on the business

Pay: $24.00 - $29.00 per hour

Benefits:

• Health insurance
• Paid time off

Language:

• Spanish (Preferred)