What are the responsibilities and job description for the Loan Officer position at Fraternal Order of Police Federal Credit Union?
Reports to: President
Full-Time | On-Site | Tulsa, Oklahoma
Position Summary:
The Loan Officer will assist members with their financial needs, provide information regarding the Credit Union’s loan products and services, and provide operational support to other Credit Union employees. The ideal candidate is friendly, dependable, detail-oriented, and committed to providing excellent member service.
Essential Functions:
- Provide friendly, professional, and courteous service to members and visitors to help ensure a positive experience with the Credit Union.
- Interview members to determine their financial needs. Evaluate and approve or decline
- member applications for loans by analyzing financial status and credit based on Credit
- Union lending guidelines.
- Process loan applications by verifying information, evaluating credit risk, and ensure all
- information is reviewed with the loan application.
- Close loans and ensure loan agreements are complete and accurate according to Credit Union policy
- Review delinquency reports and perform collection efforts on past-due loans.
- Respond promptly and accurately to member questions and requests, working to resolve issues as thoroughly as possible.
- Maintain a working knowledge of all state and federal regulations that apply to lending and transaction performed in the lending function.
- Educate members about available Credit Union products and services, and assist them in identifying services that may meet their financial needs.
- Utilize Credit Union systems and software to complete member transactions, account maintenance, and daily operational reports.
- Maintain the confidentiality and security of member and Credit Union information.
- Follow applicable Credit Union policies, procedures, and regulatory requirements.
- Provide operational support to other Credit Union employees as needed.
- Cash handling/teller responsibilities as needed.
- Perform other duties as assigned.
Qualifications
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily and demonstrate regular and dependable attendance. The requirements below represent the knowledge, skills, and abilities necessary for the position.
- Strong interpersonal and customer-service skills with a positive, professional attitude.
- Ability to communicate effectively and professionally, both verbally and in writing.
- Ability to maintain confidentiality and appropriately handle sensitive member and Credit Union information.
- Strong attention to detail and organizational skills.
- Ability to accurately perform multiple tasks in a financial-services environment.
- Basic knowledge of Microsoft Office applications.
- Ability to navigate the internet and learn Credit Union -specific computer systems and software
- Ability to work independently and as a part of a team.
- Ability to successfully complete required screening.
- Ability to become a notary public.
- Must be eligible to be bonded by the organization approved of by the Credit Union.
- Associates degree in Business, Finance or other related discipline preferred.
Experience
- Three years of lending experience is preferred.
Physical Requirements
The employee must be able to perform the essential functions of the position, including operating computers, calculators, telephones, and other standard office equipment. The position may require prolonged periods of standing or sitting, as well as talking, reaching, grasping, bending, squatting, repetitive motions, and occasional light lifting.
Working Conditions
The position is primarily sedentary and performed in a professional office environment. The position generally involves minimal exposure to environmental or safety hazards and does not typically require travel.
Compensation
Ranges from $24.00-$32.00 an hour. Based on experience and qaulifications.
Benefits
Comeptetive benefits including paid time off, paid holidays, retirement plans, etc.
Pay: $24.00 - $32.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
Salary : $24 - $32