What are the responsibilities and job description for the Host/Hostess position at Fratelli's Italian & Seafood?
Job Overview
Fratelli's Italian & Seafood is hiring an energetic and professional host to greet guests at the front door. Pay averages $20-$25 per hour when including tips.
Responsibilities
- Welcome guests with enthusiasm and provide a friendly, professional greeting upon arrival
- Answer phone calls promptly, courteously, and with clear communication to handle reservations and inquiries
- Maintain cleanliness and organization of the host stand area, including menus and reservation logs
- Take carryout orders by phone and in person, input the orders quickly and accurately into the Toast POS system, bag the orders, and process the payments as guests arrive
Requirements
- A minimum of one year of customer service experience
- Prior experience as a host/hostess or in food service is preferred
- Strong communication skills with excellent phone etiquette and professional demeanor
- Organizational skills to manage multiple tables, reservations, and guest requests efficiently
- Attention to detail to ensure that carryout orders are processed accurately and efficiently
- Ability to remain energetic, positive, and professional in a fast-paced environment
Please apply if you are a people person and you hold yourself to a high standard.
Pay: From $17.50 per hour
Expected hours: 15.0 – 30.0 per week
Work Location: In person