Resident Emergency Response Coordinator | Full-time Nights (10pm-6:30am)

Do you stay calm under pressure and feel called to keep others safe? As a Resident Emergency Response Coordinator (RERC), you’ll provide trusted 24/7 emergency response services for Frasier residents and guests—responding to alerts, coordinating emergency services, and supporting campus safety systems that help residents feel secure every day.

Now Hiring: Full-time Nights (10pm-6:30am)

WHO WE ARE

Frasier is a purpose-driven, nonprofit 501(c)(3) life plan retirement community that has been part of the Boulder community since 1960. Guided by our core values, we foster community, cultivate curiosity, and inspire excellence while demonstrating respect and accountability in everything we do. Our purpose is to build community that inspires and celebrates life.

HERE’S WHAT YOU’LL DO

Emergency Response & Resident Safety 20% Time

• Respond immediately and appropriately to emergency or disaster situations, acting within the scope of duties for an Independent Living setting.
• Monitor and respond to the Momentum Emergency Alert System and coordinate emergency services as indicated.
• Communicate with resident emergency contacts when residents are transported to the hospital.
• Complete timely and accurate incident reports for appropriate and confidential distribution; maintain incident tracking logs.
• Provide overnight safety or visual checks for residents when time-limited monitoring is indicated due to acute illness or injury.

Resident Support and Coordination 50% Time

• Complete daily resident safety and wellness check-ins on day shifts.
• Notice changes in a resident’s condition, behavior, or safety needs and respond appropriately.
• Coordinate with emergency services and resident emergency contacts when additional support is indicated.
• Maintain clear, timely, and confidential documentation related to resident incidents, follow-up, and safety concerns.

Systems, Safety Programs, & Campus Security 20% Time

• Manage and support the Momentum Emergency Alert System in Independent Living, including routine monitoring and maintenance as directed.
• Conduct frequent walking rounds and door checks to ensure campus safety and building security.
• Maintain community AED machines on a bi-monthly basis.

Administrative & Team Support 10% Time

• Support routine documentation, communication, and follow-up to help ensure resident safety concerns are addressed appropriately.
• Work independently and follow established protocols with reliability and attention to detail.

HERE’S WHAT YOU NEED

• High school diploma or GED required.
• Current CPR/AED and First Aid certification, or ability to obtain certification upon hire.
• One year of experience in urgent response and personal care, preferred.
• Working knowledge of emergency response procedures, safety practices, resident safety principles, and basic first aid appropriate to an Independent Living setting and within scope of practice.
• Knowledge of incident reporting requirements, documentation standards, and confidentiality expectations.
• Strong verbal and written communication skills, including the ability to communicate clearly during emergencies.
• Ability to respond physically and promptly to emergency situations, including walking rounds and rapid response to alerts.
• Ability to remain awake, alert, and attentive throughout overnight shifts.

WHAT MAKES YOU SUCCESSFUL HERE

• You work independently, take ownership of your responsibilities, and follow established protocols with reliability and attention to detail.
• You adapt quickly when priorities shift or urgent needs arise, using sound judgment and staying calm in high-stress situations.
• You notice changes in a resident’s condition, behavior, or safety needs and respond appropriately.
• You build trust with residents, families, and team members through clear communication, empathy, and a steady, reassuring presence.

Compensation and Benefits

• Starting Pay Range: $20.80 - $23.53 per hour PLUS shift differentials:
  • • Evening shift differential $1.75/hour
    • Overnight shift differential 2.75/hour
    • Weekend shift differential 1.75/hour

• Amazing Benefits!

  We offer a generous benefits package designed to support the overall well-being of our Team Members.

  • Full-Time (32 hours/week) Team Members are eligible for all benefits listed below.
  • Part-Time Team Members are eligible for select benefits.
  • 83% of Health, Dental, & Vision Insurance premiums covered by Frasier
  • 401(k) Retirement Plan – 100% match on the first 5%
  • 100% Employer-paid Disability and Life Insurance
  • Generous Paid Time Off (accrue up to 18 days/year)
  • Tuition Reimbursement – up to $5,250 per year
  • Free On-site Fitness Center
  • Free Employee Assistance Program (EAP)
  • $10 YMCA membership
  • Free EcoPass (bus pass) for full-time team members
  • Supportive and team-oriented culture

Join our team and enjoy a comprehensive benefits package that supports your health, financial security, and professional growth!

Applications are reviewed as received and accepted until the position is filled.

ABOUT FRASIER:

A beloved part of the Boulder community since 1960, Frasier is a purpose-driven, nonprofit 501(c)(3) life plan retirement community. We proudly support nearly 500 residents with a full continuum of care, including independent living, assisted living, memory support, skilled nursing/long-term care, and a holistic approach to wellness.

With a rich history of providing exceptional services, Frasier is founded on trust, care, and innovation. While we honor our past, we are deeply committed to shaping the future—continuously evolving to meet the needs of our community through progressive practices and forward-thinking initiatives.

Guided by our core values, we foster community, cultivate curiosity, and inspire excellence, while demonstrating respect and accountability in everything we do. These principles shape a supportive and enriching environment and our purpose for both residents and team members as we work to build community that inspires and celebrates life.

To protect our residents, annual Influenza (Flu) vaccine, TB test, Drug Screen and Background Check are conditions of employment. COVID-19 vaccination is encouraged but not required.

EQUAL OPPORTUNITY EMPLOYER | EQUAL HOUSING OPPORTUNITY | DRUG-FREE

Background, drug screening, seasonal Flu vaccine are conditions of employment.

Frasier uses E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.