What are the responsibilities and job description for the Shift Leader position at Franks Inc?
Introduction:
We are seeking a reliable and experienced Shift Leader to join our team and oversee some of the operations of our store. The Shift Leader will be responsible for managing and leading a team of employees, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Oversee operations of the store, including managing and leading a team of employees
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized store and adhering to safety protocols
Provide excellent customer service, including assisting customers with questions and needs and handling complaints and concerns
Monitor inventory levels, including restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned
Qualifications:
Minimum of 2 years of experience as a shift leader or in a leadership role
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and point-of-sale systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment