What are the responsibilities and job description for the Will Call Counter Service Associate position at Franklin Water Treatment?
Department: Customer Relations
Location: US - Arizona - Mesa
Join Our Team as a Will Call Counter Service Associate at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Will Call Counter Service Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
MOVE FORWARD WITH US
What you will be doing:
Ensures the fulfillment of customer orders and communicates with customers to ensure needs are met.
Your responsibilities will include:
Effectively engaging customers with attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.
Who we want:
We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!
What you need:
High school diploma or GED (required)
0-2 years of relevant experience or training in customer service or a related field (preferred)
Strong communication skills
E1 and Service Titan experience (preferred)
Don’t feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities!
Company Values & Benefits
- Generous paid time off & holidays
- Health, dental, vision, and life insurance
- Paid parental leave
- 401(k) Plan with company match & service contributions
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Opportunities for training and career growth
- Health & wellness programs
- Employee discount program
