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Aqua Systems - Service Technician

Franklin Water Treatment - Aqua Systems
Fort Wayne, IN Full Time
POSTED ON 10/29/2026
AVAILABLE BEFORE 2/25/2027

Description

Join Our Team as a Service Technician II at Franklin Water Treatment, Aqua Systems

Great technicians do more than fix equipment. They make customers glad they called. At Franklin Water Treatment, we’re hiring a Service Technician who takes pride in exceptional workmanship and knows that every installation, repair, and customer conversation represents the company. You will have the opportunity to put your mechanical skills and problem-solving ability to work where they will be valued.

As the expert customers count on, you’ll install, maintain, and service residential water softening and treatment systems while delivering five-star service from the first hello to the final walkthrough. Bring your tools, your talent, and your “consider it handled” mindset. We’ll provide the support and opportunity to grow your career while helping customers enjoy better water. Together, we’ll make a difference one customer, one home, and one drop at a time.

MOVE FORWARD WITH US!

What you will be doing
Follow detailed installation and/or service instructions, processes, and procedures including but not limited to the following:

  • Water systems installation and/or maintenance
  • Evaluate and repair problems related to existing customer systems
  • Comply with Health & Safety requirements related to installation and service procedures
  • Meet daily installation and/or service schedule as assigned.
  • Use available parts to assemble, install, and/or service various water treatment equipment or kits according to operating instructions.

Who we want:
We’re looking for the technician customers are relieved to see pull into the driveway: dependable, skilled, professional, and ready to solve the problem. You take ownership of your work, communicate clearly, and know that exceptional service means more than getting the equipment running. It means respecting the customer’s home, answering their questions, and leaving them confident the job was done right. If you have strong mechanical skills, high standards, and a reputation for following through, WE WANT TO HEAR FROM YOU!

What you need:

  • High School Diploma or Equivalent (required).
  • 2-5 years' experience working in a water treatment, plumbing or related mechanical trade.
  • Valid driver’s license with a safe driving history.
  • Strong work-ethic; self-motivated; and proven customer service skills
  • Punctual/dependable with great attendance

Physical demands for the job:This role requires regular use of your hands and arms, and be on your feet, moving between sitting, standing, and walking. Frequent, you may need to stoop, kneel, or crouch and frequently lift items weighing 50 lbs.

Company Values & Benefits:

  • Competitive wage based on experience and qualifications
  • Medical, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) Plan with company match & service contributions to help you save for the future
  • Paid time off
  • Short & long-term disability
  • Opportunities for training and career growth
  • Fertility & adoption support
  • Tuition Reimbursement
  • Health & wellness programs
  • Employee discount program

About Franklin Electric
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

Benefits:

Health Insurance, 401K Plan, Vacation & Paid Time Off

Salary : $42,586 - $59,348

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