What are the responsibilities and job description for the HELP DESK SUPPORT I position at Franklin Primary Health Center, Inc.?
This position will serve as the first line of contact with the IT department. This job starts promptly at 8:00am sharp and ends at 5:00pm with static breaks to be agreed upon with the IT Director and his/her representative. Occasional after-hours project work may be required. Possess a strong working knowledge of Desktop PCs' and basic troubleshooting skills. Must demonstrate a positve customer service attitude, possess logical troubleshooting skills, be a self-starter able to work independently and have excellent verbal and written communication skills. Associate or bachelor degree in related field with two or more years supporting computer/networking systems.
EDUCATIONAL AND WORK EXPERIENCE
Associate or Bachelor’s Degree in related field required. Possess a strong working knowledge of Desktop PC’s and basic troubleshooting skills. Minimum 2-3 years supporting computer/network systems or a minimum of a Minor or Associates Degree in a computer related field with a minimum of six months of related experience. The candidate must demonstrate a positive customer service attitude, possess logical troubleshooting skills, be a self-starter able to work independently, and have excellent verbal and written communications skills.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15 - $18