What are the responsibilities and job description for the Medical Receptionist / Front Desk Coordinator position at Franklin Internal Medicine Associates?
Medical Receptionist / Front Desk Coordinator
Franklin Internal Medicine Associates (FIMA) is seeking a reliable, professional, and patient-focused Medical Receptionist / Front Desk Coordinator to join our primary care practice in the Franklin, Tennessee area.
Position Details
- Schedule: Monday–Friday
- Pay: $18.00/hour
- Employment: Full-time
- Experience: Prior medical office/front-desk experience preferred
- eClinicalWorks: Proficiency required
Responsibilities
- Greet and check in patients in a professional and welcoming manner
- Answer incoming phone calls and assist patients with scheduling and questions
- Schedule, reschedule, and confirm patient appointments
- Verify patient insurance eligibility and demographic information
- Collect copays and other patient payments
- Maintain accurate patient records and documentation in eClinicalWorks
- Process referrals, medical records, and routine administrative paperwork
- Coordinate communication between patients, physicians, and clinical staff
- Check patients out and schedule follow-up appointments
- Maintain an organized and professional front-desk environment
- Protect patient confidentiality and comply with HIPAA requirements
Qualifications
- Previous experience in a medical office or primary care setting preferred
- Proficiency with eClinicalWorks strongly required
- Excellent communication and customer-service skills
- Professional, dependable, and organized
- Ability to multitask in a busy medical-office environment
- Comfortable working with electronic health records and insurance information
- Strong attention to detail
- Ability to maintain patient confidentiality
Ideal Candidate
We are looking for someone who is friendly, dependable, organized, and comfortable taking ownership of front-office operations. The ideal candidate will already be familiar with eClinicalWorks and understand the workflow of a primary care medical office.
To apply: Please submit your resume and a brief description of your medical-office and eClinicalWorks experience.
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Uniform allowance
Work Location: In person
Salary : $18 - $20