What are the responsibilities and job description for the Business Office Coordinator position at Franklin House?
About Franklin House:
At Franklin House, we are dedicated to creating safe, comfortable, and vibrant communities where seniors can thrive. Our Business Office Team plays a crucial role in ensuring our communities operate efficiently, supporting both residents and staff with exceptional administrative and financial management.
We are currently seeking a skilled, reliable, and detail-oriented Business Office Coordinator to join our team at Franklin House. This role is vital in managing the financial and administrative operations of our senior living communities, providing a well-organized and supportive environment for residents, families, and staff.
Why Join Franklin House?
At Franklin House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Ongoing professional development opportunities
- Company-paid life insurance
- Company-paid Employee Assistance Program
Position Summary:
The Business Office Coordinator is responsible for the general management of office operations, including financial processes, record-keeping, and administrative support. This role ensures accurate financial reporting, smooth office functionality, and compliance with company policies while providing exceptional service to residents, families, and staff.
Essential Duties and Responsibilities:
- Financial Management:
- Oversee accounts payable and receivable, billing, and payroll processes.
- Maintain accurate financial records and assist with budget preparation.
- Ensure compliance with financial policies, procedures, and reporting standards.
- Office Operations:
- Manage daily administrative functions, ensuring office efficiency and organization.
- Support human resources activities, including onboarding, maintaining employee records, and assisting with benefits administration.
- Coordinate with department heads to streamline workflows and improve administrative processes.
- Customer Service:
- Provide exceptional customer service to residents, families, and staff, addressing inquiries promptly and professionally.
- Serve as a key point of contact for internal and external communications.
- Compliance & Record-Keeping:
- Maintain confidential records in compliance with company policies and regulatory requirements.
- Ensure timely completion of required reports and audits.
Qualifications:
- Education:
- Associate's or Bachelor's degree in Business Administration, Accounting, or related field preferred.
- Experience:
- Minimum of 1-2 years of experience in office administration, bookkeeping, or financial management, preferably in a healthcare or senior living setting.
- Skills:
- Strong organizational skills with attention to detail.
- Proficiency in Microsoft Office Suite and accounting software.
- Excellent communication and interpersonal skills.
- Ability to multitask, manage time effectively, and adapt to a fast-paced environment.
Physical Requirements:
- Ability to sit, stand, and work at a computer for extended periods.
- Occasionally lift office supplies or equipment up to 20 lbs.
Certifications & Requirements:
- Must successfully pass a background check and drug screening.
If you are an organized, detail-oriented professional with a passion for supporting efficient operations, we’d love to have you on our team.
Apply today to make a difference at Franklin House!