What are the responsibilities and job description for the System Administrator position at Franklin Fitch?
Systems Engineer
We are working with a growing technology services organization that is looking to add a Systems Engineer to their Managed Services team. This person will support a variety of SMB and enterprise client environments, working primarily across Microsoft infrastructure, Microsoft 365, backup and disaster recovery, virtualization, and cloud technologies.
Responsibilities
- Support and maintain Windows Server and Microsoft infrastructure across client environments
- Administer and troubleshoot Active Directory, Group Policy, DNS, DHCP, and related technologies
- Support Microsoft 365 environments, including Office 365 and Exchange Online
- Monitor and maintain backup and disaster recovery solutions
- Assist with disaster recovery and business continuity processes, including RTO/RPO requirements
- Support VMware and/or Hyper-V virtualization environments
- Assist with Microsoft Azure, Intune, and other cloud technologies
- Troubleshoot systems and infrastructure issues and escalate more complex problems when needed
- Work with clients and internal teams to resolve technical issues and implement solutions
- Maintain a security-focused approach to systems administration
- Participate in an on-call rotation
Qualifications
- 3 years of experience in systems administration or systems engineering
- Hands-on experience with Active Directory and Microsoft 365/Office 365
- Experience with Windows Server, DNS, DHCP, and Group Policy
- Experience with backup and disaster recovery technologies
- Understanding of RTO/RPO and basic disaster recovery concepts
- Experience with VMware and/or Hyper-V
- Familiarity with Azure and/or Intune
- Strong troubleshooting and problem-solving skills
- Ability to work independently and communicate effectively with clients and internal teams
- Experience supporting SMB and/or enterprise environments
Nice to Have
- Microsoft or VMware certifications
- Experience with backup platforms
- MSP or multi-client environment experience
- ConnectWise or similar ticketing systems
- RMM experience
- Exposure to storage/SAN technologies
- Associate’s or Bachelor’s degree in an IT-related field
If this sounds like a fit, apply now!
Salary : $70,000 - $90,000