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All Programs - Energy Auditor

Franklin Energy
Jacksonville, NC Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/24/2026
Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Energy Auditor is responsible for providing our services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Promote the energy efficiency program to customers through the completion of scheduled energy assessments
  • Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
  • Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
  • Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
  • Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
  • Maintain professional appearance appropriate for a representative of our organization and the utility
  • Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
  • When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
  • Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
  • Lead presentations promoting energy efficiency programs for targeted groups
  • Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
  • Conduct inventory counts and submit inventory reports as requested by management.
  • Assure the cleanliness and organization of Franklin Energy warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
  • Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
  • Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
  • All other duties as assigned

Position Requirements

Education And Experience

  • Bachelor’s degree preferred. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
  • 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
  • Previous energy efficiency and/or energy modeling experience - Preferred
  • Previous customer service, sales, or marketing experience - Preferred

Required Skills, Knowledge And Abilities

  • Must be self-motivated, organized and have an ability to prioritize workload
  • Must be flexible to handle a wide work variety and work at a fast pace
  • Proficient in Microsoft Office, specifically Word, Excel and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages and ratios

Licenses & Certifications

  • Valid driver’s license

Travel Requirements

  • Willingness to travel locally 75% or more of the time, limited overnights may be requested

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Safety -Sensitive Role Addendum

Because many roles at Franklin Energy involve regulatory compliance, safety responsibilities, or professional licensing requirements, it is critical that interview responses reflect the candidate’s direct knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration.

Notice Regarding Automated Tools

We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-related skills and qualifications. These tools are intended to support fair and consistent review and do not replace human judgment in hiring decisions. All evaluations are conducted in accordance with applicable local, state, and federal laws.

Salary.com Estimation for All Programs - Energy Auditor in Jacksonville, NC
$73,036 to $89,756
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