What are the responsibilities and job description for the Coolkeeper - Field Manager I position at Franklin Energy Services?
Franklin Energy, AM Conservation, AESC, and EVA Green Power together are shaping the future of clean energy. For more than 30 years, we've partnered with utilities, businesses, and communities to design and deliver solutions that cut carbon, strengthen the grid, and create a more equitable energy future. With 1,300 experts nationwide, we bring the scale, innovation, and passion needed to make lasting change.
Our enterprise delivers impact across the full energy journey. Through strategic consulting, we guide partners with insights and strategies to navigate an evolving energy landscape. With program delivery, we turn plans into results, managing efficiency, electrification, and flexible load programs that connect directly with customers. Our product solutions bring innovation to life, sourcing and delivering millions of energy- and water-saving products each year. And with design/build services, we create clean energy infrastructure-from audits and engineering to solar, storage, and EV charging installations.
Together, Franklin Energy, AM Conservation, AESC, and EVA Green Power form an integrated, end-to-end provider committed to measurable results and stronger communities. At the core of our enterprise is our people. We are building a culture of inclusion, belonging, and innovation-where every voice matters and every employee has the opportunity to drive change. United, we are accelerating the transition to a cleaner, more resilient world.
We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
Position Summary
The Field Manger II is primarily responsible for overseeing and managing all personnel who perform program installations and assessments for our customers. This includes all Field Supervisors, Field Technicians, Direct Installers, and Energy Auditors.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Hire, train, and lead a group of skilled technicians to conduct direct installations, site assessments, and air sealing
- Oversee multiple crews of field personnel to ensure the proper installation of energy efficiency or demand response equipment
- Maintain a high level of knowledge regarding air sealing and direct installation
- Manage quality control for all installations performed by field staff
- Coach and mentor team members to improve services and train them on new technologies and techniques
- Identify and schedule internal and external training opportunities to develop staff
- Be responsible for inventory control of direct installation and air sealing product, individual tools, team tools, and fleet vehicles
- Daily travel to pre-scheduled appointments
- Work with program and corporate staff to create effective and new marketing strategies
- Be a member of several working groups that will coordinate programs with other organizations working in the program
- Oversee and approve the processing of energy efficiency project paperwork through program tracking systems
- Prepare monthly and weekly activity reports to include projects completed, energy savings attained, issues, future projects, and inventory statuses
- Lead presentations promoting energy efficiency programs for targeted groups of customers or trade allies
- Create and manage budgets associated with the direct installation and weatherization programs
- Ensure the safety and monitor the use of proper safety procedures for all field staff
- Conduct performance reviews of all direct reports
- Provide a professional appearance appropriate for a representative of our company and the Utility
Position Requirements
Education and Experience
- High School diploma or equivalent
- Advanced degree - preferred
- 5 - 7 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - a plus
Required Skills, Knowledge and Abilities
- Strong customer service and communication skills
- Must be able to handle a wide work variety and work in a fast-paced environment
- Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
- Ability to identify and resolve project application issues with customers and trade allies
- Proficient in Microsoft Office, specifically Word, Excel and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Ability to analyze and interpret data and solve practical problems
- Knowledge of mathematical concepts such as fractions, percentages, and ratios
- Committed to diversity and inclusion
- Reliable transportation
Licenses & Certifications
- Valid driver's license
Travel Requirements
- Willingness to travel up to 95%
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
An Equal Opportunity Employer