Regional Communications Director - Public Safety

Franklin County is seeking a Director of Communications to lead our Communications Division. This position is responsible for managing and providing strategic leadership to a team consisting of two Communications Supervisors and ten Communications Officers.

We are looking for a candidate with strong leadership and management experience, particularly within a public safety environment. The ideal candidate will demonstrate the ability to lead teams effectively, foster a positive and accountable workplace culture, support professional development, and ensure high performance standards. Experience overseeing personnel, implementing policies and procedures, managing operations, and making sound decisions in high-pressure situations is essential.

Prior communications experience is preferred but not required. However, a solid background in public safety leadership and demonstrated success in supervising and developing teams is critical to success in this role.

This is an excellent opportunity for a motivated leader who is committed to operational excellence, collaboration, and serving the community.

Responsibilities Include:

Oversee daily operations of the County Communications Center

Ensure compliance with Maine 911/PSAP regulations and protocols

Supervise dispatch staff and oversee required state certifications

Manage communications equipment and vendor partnerships

Coordinate closely with the Franklin County Emergency Management Agency

Develop and manage department budget

Represent the County at public safety and regional communications meetings

Handle labor relations matters and union compliance

Pay: $56,852.84 - $92,000.00 per year

Benefits:

• Cell phone reimbursement
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $56,853 - $92,000