Secretary 1 , Special Projects

The primary purpose of the Secretary 1 classification is to provide secretarial and clerical support to the administrator and assist customers with questions or complaints.

Relieve administrator of routine administrative tasks.  Receive telephone inquiries from applicants/customers, other agencies, and the general public.  Screen all phone calls, answer routine questions, and delegate to appropriate area based on customer need and intensity of situation.  Is capable of defusing hostile situation.  Verify customer information and case assignment.  Draft, proof, and type correspondence such as meeting minutes, memorandums, reports, confidential personnel documents, and general correspondence to customers, ODJFS, and/or the general public.  Gather report statistics and assists in preparation of reports.  Coordinate daily office workflow.  Maintain inventory of general office supplies.  Act as receptionist.
 
Perform clerical tasks including typing and ordering of business cards and office supplies.  Scan documents, faxes, and makes copies.  Open and distributes mail.  Type monthly roster and distribute to agency and other organizations.  Provide technical assistance to other staff, as needed.  Make appointments for the administrator.  Schedule meetings and advises participants of the nature of the meetings.  Collect and maintain area masterwork schedule.  Attend meetings, individual conferences, and training sessions.  Participate in special projects.  May assist other units to eradicate backlogs and provide staff coverage.
 
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

 

High school diploma or equivalent with one (1) year of clerical or secretarial experience; or any equivalent combination of training and experience.

Must meet background check requirements.

Supervisory Responsibilities
None required.