What are the responsibilities and job description for the OA - Caregiver Support Coordinator position at Franklin County Department of Human Resources?
The primary purpose of the Caregiver Support Coordinator classification is to review and process Caregiver Support referrals. In addition, the Caregiver Support Coordinator will establish contractual relationships with the community based service providers who provide program services in accordance with the National Family Caregivers Contract.
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Approve and arrange services for referrals and provide approval to providers. Assess and refer client to appropriate community agencies and intra-agency programs. Review and evaluate effectiveness and quality of service providers. Make changes in providers as necessary. Approve funding and services for clients as outlined in the National Family Caregiver Contract. Monitor the annual budget of the program. Receive and review monthly reports on spending. Generate reports for Fiscal Department. Input billing data into Q Case Management Software. Process incoming invoices for services provided.
Maintain client and program documentation and electronic files via Q Case Management Software. Document, prepare and input monthly data for the Social Assistance Management System (SAMS) and the National Aging Program Information System (NAPIS) Reports and Grantor. Complete quality improvement requirements for the program as outlined in annual audit. Attend meetings and distribute new information and/or changes in programs. Conduct presentations to promote educational, professional and community awareness to improve understanding and service delivery of program. Maintain data to monitor community needs as it relates to Caregiver Support outreach activities. Collaborate with internal staff to provide outreach support for the FCOA's needs assessment & strategic planning process.
Prepare reports, case summaries, and documents for supervisory review. Attend internal and external staff meetings. Assist in the development of training materials and policies and procedures.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Maintain client and program documentation and electronic files via Q Case Management Software. Document, prepare and input monthly data for the Social Assistance Management System (SAMS) and the National Aging Program Information System (NAPIS) Reports and Grantor. Complete quality improvement requirements for the program as outlined in annual audit. Attend meetings and distribute new information and/or changes in programs. Conduct presentations to promote educational, professional and community awareness to improve understanding and service delivery of program. Maintain data to monitor community needs as it relates to Caregiver Support outreach activities. Collaborate with internal staff to provide outreach support for the FCOA's needs assessment & strategic planning process.
Prepare reports, case summaries, and documents for supervisory review. Attend internal and external staff meetings. Assist in the development of training materials and policies and procedures.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Bachelor's degree in human services or related field with two (2) years of social service or related experience; or any equivalent combination of training and experience.
No special license or certification is required.
Supervisory Responsibilities
None required
Supervisory Responsibilities
None required
Salary : $25