What are the responsibilities and job description for the Business Systems Analyst position at Franklin County Department of Human Resources?
Go to https://secure4.saashr.com/ta/6161230.careers?CareersSearch=&lang=en-US Apply Today!
The primary purpose of the Business Systems Analyst classification is to manage, administer, and support the Purchasing Department’s business systems operations from research and budgeting to implementation, maintenance, and support.
Ensure business systems meet operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Facilitate requirement gathering sessions, analyze requirements, construct workflow diagrams, study system capabilities, write specifications, and define reporting and alerting requirements for system enhancements and new system implementations. Plan, develop and implement strategic plans and projects related to expanded service delivery models; agency strategic plan and other programs using analytical approaches and data in support of federal, state, and county guidelines. Provide technical direction to leadership and personnel involved in implementation of new systems, system updates, and/or new programs. Set action items, identify task assignments, and associated deadline/estimated timeline. Ensure system compliance with organizational policies, industry standards, and regulatory requirements. Support periodic audits and system reviews. Implement and maintain security measures, including user access controls, encryption, and data protection protocols. Remain current on Purchasing, Print, and Mail SOPs, SLAs, and regulatory requirements.
Provide program knowledge to leadership in order to create customized computer programming, reports, workflows and document management tools. Develop comprehensive end-to-end (E2E) test cases for applications. Prepare, develop and submit specialized reports to leadership ensuring project timeliness and agency consistency. Prepare required documents for consumption by internal operational staff, IT resources, and leadership in support of agency initiatives. Work in partnership with various stakeholders to gather and analyze data to examine key areas of agency performance and develop plans and projects to enhance service delivery. Make recommendations to leadership for business process improvements.
Serve on committees and work groups as needed. Supervise assigned staff and/or manage performance of vendors and consultants. Attend meetings, trainings and conferences to maintain current knowledge of IT systems and best practices. Serve as a liaison, including staff and contract provider training; present research findings and analysis; and develop and maintain IT trainings, accurate manuals, standard operating procedures (SOPs), and system documentation. Train agency staff in the use of agency systems, spreadsheets and other automated tools to enhance productivity and efficiency. Support the delivery of training programs, workshops, and initiatives for system users, both internal and external. Ensure that all automation and electronic procedures meet mandated local, state and federal program requirements and privacy and security standards. Maintain regular and predictable attendance. This position requires regular and consistent on-site attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Any equivalent combination of relevant training and experience including but not limited to: Bachelor’s degree in computer information systems or related field with five (5) years of computer experience.
No special license or certification is required.
Supervisory Responsibilities: Ability to assign, review, plan, and coordinate the work of other employees, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, to act on employee problems, and to recommend and approve the transfer, promotion, or salary increase of other employees.