Demo

Assistant Director, Support Services

Franklin County Department of Human Resources
Ohio, OH Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 5/14/2026
The primary purpose of the Assistant Director classification is to assist department director with formulating policy and establishing operational procedures.  Assist in the preparing of department budget.  Supervise one or more department sections or divisions.   Represent department and/or director at various functions.  Act for department director in their absence.

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Assist in the overall administration of the Office on Aging. Assist in the development and oversight of the Support Services, Workforce, Clerical and Client Intake Center, Outreach, and Quality Assurance areas. This position requires clinical experience and data management.  

Assist in the evaluation of current agency operations and programs and the development of new and revised programs and processes.  Participate in establishing priorities for hiring, onboarding and placement of new staff.  Assign and review work, evaluate performance, recommend and administer disciplinary action.

Review state and federal regulations to ensure that areas of the agency are in compliance. Maintain a comprehensive knowledge of Human Services Levy Review Committee requirements and ensure compliance of these recommendations.  Oversee the design, implementation and evaluation of programming for services by maintaining expertise in community needs and best practices for the diverse population the agency serves.

Provide visionary leadership, in conjunction with the Director, ensuring a continuous plan of strategic outreach efforts, to ensure the FCOA is being responsive to the emerging needs of older adults in Franklin County.

Act as the agency representative on various community coalitions and work-groups.  Participate and develop community collaborative social service planning initiatives.  Make presentations on behalf of the agency at conferences and public meetings.  Attend internal meetings, external meetings and conferences on behalf of the Director.  Maintain regular and predictable attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.


Bachelor's degree in a social service or related field with five (5) years of progressive management or related experience; with a minimum of two (2) years supervisory experience; or any equivalent combination of training and experience.
Must maintain a valid Ohio driver's license.
 
Supervisory Responsibilities
Ability to function in a managerial capacity for one or more department sections or divisions.  Includes the ability to make decisions on procedural and technical levels.

Salary.com Estimation for Assistant Director, Support Services in Ohio, OH
$71,246 to $94,975
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