What are the responsibilities and job description for the ASSISTANT DIVISION MANAGER, JUVENILE position at FRANKLIN COUNTY CLERK OF COURTS?
CLASSIFICATION PURPOSE:
The primary purpose of the Assistant Division Manager classification is to assist the Division Manager with routine, daily procedural matters, work direction, training, and supervision of staff.
JOB DUTIES:
Provides work direction on a daily basis to ensure timely completion of division work and processes. Prepares bi-weekly payroll and oversees training of staff. Monitors and provides assistance and informational services to customers (e.g., businesses, general public, governmental agencies, attorneys, or pro se filers), in-person or by telephone, regarding the filing, processing, or issuance of legal documents. Answers questions regarding legal procedures, forms, and routine procedural matters largely related to juvenile proceedings. Directs callers to appropriate division, agency, or resources. Meets with court personnel and other divisions or agencies. Assists deputy directors and management team members with auditing processes and work performance. Serves as backup for critical office functions.
Researches, troubleshoots, and makes recommendations to Manager concerning matters procedurally or technically that require corrective action. Acts as subject matter expert for staff regarding policies and procedures. Responsible for oversight of staff time sheets and leave use, evaluating staff performances, allocating personnel, and counseling/disciplining staff. Makes recommendations in selection, transferring/promoting, and discharging of staff. Maintains regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
MAJOR WORKER CHARACTERISTICS:
Knowledge of employee development; supervision; office management; agency policies & procedures; government structure & process; interviewing. Skill in word processing; equipment operations. Ability to recognize unusual or threatening conditions & take appropriate action; deal with problems involving several variables in familiar context; define problems, collect data, establish facts & draw valid conclusions; comprehend & record figures accurately; add, subtract, multiply & divide whole numbers; copy records precisely without error; complete routine forms; maintain accurate records; prepare meaningful, concise & accurate reports; use proper research methods in gathering data; gather, collate & classify information about data, people or things; establish friendly atmosphere as supervisor of work unit; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.
MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:
Bachelor’s degree in business or related field with three (3) years of management or related experience; or any equivalent combination of training and experience.
Additional Requirements
No special license or certification is required.
Supervisory Responsibilities
Ability to assign, review, plan, and coordinate the work of other employees, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, to act on employee problems, to evaluate staff performance, to maintain staff timekeeping, and to recommend and approve the transfer, promotion, or salary increase of other employees.
UNUSUAL WORKING CONDITIONS:
This is an unclassified position that serves at the pleasure of the Clerk of Courts.
Benefits include:
- 13 Paid Holidays
- Paid sick, vacation, and personal leave
- Up to $30,000 in Tuition Reimbursement
- Public Service Loan Forgiveness
- 8 weeks of Paid Family Leave
- Employee Wellness Solutions
- Comprehensive and affordable medical, dental, vision, and behavioral health all-in-one package
- Family Forming Program: Adoption and Fertility Benefits
- Reduced Deductible Incentive
- Life Insurance
- 14% Employer contribution to Ohio Public Employees Retirement System
- Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Free COTA Bus Pass