What are the responsibilities and job description for the Retail Sales Manager position at Franklin Cigar LLC?
Company Description
Franklin Cigar is a refined cigar bar and lounge known for its premium tobacco collection, craft beer offerings, and unique gifts. The space features a carefully maintained walk-in humidor, ensuring ideal conditions for storing and aging high-quality cigars. With luxurious leather seating, flat-screen televisions, and a cozy fireplace, the lounge provides an inviting atmosphere. The venue is equipped with an advanced air filtration system, allowing guests to enjoy a sophisticated environment with comfort.
Role Description
This is a full-time, on-site role located in Franklin, TN, for a Retail Sales Manager at Franklin Cigar. The Retail Sales Manager will oversee daily store operations, offer exceptional customer service, manage inventory, and lead the sales team. Responsibilities also include driving sales growth, creating memorable customer experiences, and maintaining the high standards of the cigar lounge environment.
Qualifications
- Proven skills in Retail Sales and Sales management
- Strong Communication and Customer Service skills
- Ability to foster positive Customer Experiences to build loyalty
- Leadership and team management experience is a plus
- Knowledge or passion for cigars and related products is advantageous
- High school diploma or equivalent; additional education in business or hospitality is beneficial
- Must be at least 21 years old due to the nature of the business