What are the responsibilities and job description for the Workers' Compensation Claims Supervisor position at Frank Winston Crum Insurance?
FrankCrum is a Top Workplace!
Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”
Click here to learn more about FrankCrum!
The Role You'll Play to Create Success
We are happy to announce a full-timeWorkers'Compensation Claims Supervisorposition filled with many exciting opportunities! This role contributes to the mission of FrankCrum bymanaging a team of claims specialists or analysts, coordinates with third-party administrators (TPAs), and ensures timely and accurate handling of claims. The supervisor acts as a liaison between TPA management, and insurance carriers to facilitate smooth claims resolution.
Keys to success in this position include knowledge of workers'compensation claims handling andworkers'compensation regulations, procedures, and disability management.Five (5) years of workers’ compensation claims adjusting experience and at least one (1) year of supervisory experience is required. A high school diploma or equivalent required.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, FrankCrum General Agency, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs more than 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our client's day-to-day business, thenapply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”
Click here to learn more about FrankCrum!
The Role You'll Play to Create Success
We are happy to announce a full-timeWorkers'Compensation Claims Supervisorposition filled with many exciting opportunities! This role contributes to the mission of FrankCrum bymanaging a team of claims specialists or analysts, coordinates with third-party administrators (TPAs), and ensures timely and accurate handling of claims. The supervisor acts as a liaison between TPA management, and insurance carriers to facilitate smooth claims resolution.
- Assists the Director of Workers Compensation in overseeing ongoing supervision of third-party administrators (TPA) and insurance carriers.
- Coordinates with TPAs, legal counsel, to manage complex or litigated claims.
- Authorizes Reserves and settlements within established authority.
- Supervises daily operations of the workers’ compensation clerical support team, including assigning and reviewing work, providing training, and conducting performance evaluations.
- Oversees the investigation, evaluation, and processing of workers’ compensation claims for the TPA.
- Ensures appropriate and timely involvement of the carrier in claim escalation, large losses, or litigation.
- Maintains accurate and up-to-date documentation and records.
- Identifies opportunities for process improvements and cost-containment strategies.
- Conducts periodic audits of claims files and internal processes.
- Ensures compliance with all applicable laws, regulations, and internal policies.
Keys to success in this position include knowledge of workers'compensation claims handling andworkers'compensation regulations, procedures, and disability management.Five (5) years of workers’ compensation claims adjusting experience and at least one (1) year of supervisory experience is required. A high school diploma or equivalent required.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
- Health Insurance is zero dollarpaycheck cost for employee's coverage and only two-hundred-forty-fivedollars a month for family!
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Employee Assistance Program at no cost to the employee
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education reimbursement up to five thousand two hundredfifty dollarstax free per calendar year
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Paid volunteer time
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, FrankCrum General Agency, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs more than 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our client's day-to-day business, thenapply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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