What are the responsibilities and job description for the Customer Service Representative position at Frank's Great Outdoors?
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Take payment information and other pertinent information such as addresses and phone numbers
- Assist with placement of orders, refunds, or exchanges
- Run daily reports as needed
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $15