What are the responsibilities and job description for the Park Event Operations & Maintenance Associate position at Frank Newhall Look Memorial Park?
Park Event Operations & Maintenance Associate
Look Memorial Park | Full-Time, Hourly
Position Overview
Look Memorial Park is seeking a dependable, hardworking, and detail-oriented individual to join our Maintenance Department as an Event Operations Associate. This full-time, hands-on position is responsible for maintaining the Garden House and park's grounds, facilities, and recreational areas.
This role combines event operations, general groundskeeping, facility maintenance, and custodial work. Responsibilities include maintaining clean, safe, and attractive park grounds; preparing facilities for daily use and rentals; completing routine maintenance and repairs; and setting up, cleaning, and breaking down event spaces for weddings, concerts, festivals, and other gatherings.
Evening and weekend availability is a significant and ongoing requirement of this position. The work schedule will vary based on the Park's operating needs and event calendar, with regular evening and weekend shifts expected. The position will maintain approximately 40 hours per week, although weekly schedules may fluctuate depending on events, seasonal demands, and maintenance priorities. Participation in an on-call rotation for maintenance emergencies is also required.
The ideal candidate takes pride in their work, is comfortable with physically demanding tasks, and can adapt to changing priorities while working independently and as part of a team. This position reports to the Maintenance Department's designated supervisor.
Primary Responsibilities
Garden House Event Setup & Facility Care
- Review event floor plans and arrange tables, chairs, and furnishings according to event requirements.
- Set up and break down event spaces, including the main dining room, atrium, tent, courtyard, and other designated areas.
- Ensure furniture placement, chair counts, spacing, and overall room presentation meet event specifications.
- Assist with room resets and transitions between events, including weddings, private functions, corporate gatherings, and community events.
- Clean and prepare event spaces before and after scheduled events.
- Vacuum carpets and rugs; sweep and mop floors, dance floors, entryways, and common areas.
- Clean and disinfect restrooms, sinks, toilets, and frequently touched surfaces; empty trash and replenish restroom supplies.
- Clean windows, mirrors, doors, glass surfaces, fixtures, woodwork, and other interior surfaces.
- Maintain the cleanliness and presentation of the bridal suite, kitchen areas, and other designated spaces.
- Sweep outdoor walkways and patios and maintain the cleanliness of parking areas, balconies, tents, outdoor furniture, bars, and gathering spaces.
- Assist with periodic deep cleaning, including carpet and upholstery cleaning, window washing, and other seasonal cleaning projects.
- Assist with seasonal opening and closing procedures and general maintenance of Garden House facilities.
- Report damaged furnishings, burned-out light bulbs, repair needs, and other maintenance or safety concerns.
Park Events & Daily Operations
- Prepare picnic sites, pavilions, restrooms, and other rental facilities for daily use and scheduled reservations.
- Assist with setup, breakdown, and operational support for larger park events, including concerts, festivals, and community gatherings.
- Help ensure park facilities, equipment, and rental spaces are clean, safe, and ready for use.
- Adjust daily work priorities to accommodate event schedules, facility needs, weather conditions, and seasonal demands.
- Assist with the preparation of facilities and grounds for seasonal openings, closings, and special events.
- Provide general maintenance support to other Park departments as needed.
Park Grounds & General Maintenance
- Perform routine groundskeeping, including mowing, trimming, weeding, gardening, landscaping, fertilization, overseeding, and seasonal cleanup.
- Maintain the appearance and cleanliness of lawns, gardens, walkways, parking lots, driveways, picnic areas, pavilions, and other outdoor spaces.
- Assist with snow and ice removal and respond to weather-related events, including wind and snow emergencies.
- Perform general building and facility maintenance, including painting, carpentry, minor repairs, and other routine maintenance tasks.
- Identify and report maintenance concerns, equipment issues, and safety hazards throughout the Park.
- Assist with daily preparation and maintenance of park facilities, equipment, and recreational areas.
- Assist with field line painting and preparation for activities such as lacrosse and archery.
- Assist with routine safety inspections of playground equipment, the spray park, and recreational surfacing.
- Assist with annual fire extinguisher inspections and inventory.
- Maintain organized storage areas for tools, equipment, supplies, and materials.
- Support park beautification projects, seasonal preparations, and short- and long-term maintenance improvements.
- Provide occasional assistance with wildlife center duties, including feeding animals and cleaning designated areas, as needed.
- Participate in an on-call rotation and assist with maintenance emergencies or unexpected weather-related cleanup as required.
- Work with park management, vendors, and outside contractors as needed.
Qualifications
- High school diploma or equivalent preferred.
- Three or more years of experience in groundskeeping, landscaping, facilities maintenance, custodial services, property maintenance, or a related hands-on field preferred.
- Valid Massachusetts driver's license required.
- General knowledge of groundskeeping, landscaping equipment, cleaning procedures, and routine building maintenance preferred.
- Experience with basic carpentry, painting, plumbing, electrical, mechanical, or HVAC maintenance is beneficial but not required.
- Ability to follow written instructions, event floor plans, safety procedures, and established maintenance practices.
- Strong attention to detail, organization, reliability, and time management.
- Ability to work independently and collaboratively with coworkers, supervisors, vendors, and other Park personnel.
- Positive attitude and professional communication skills when interacting with visitors, event guests, and the community.
- Ability and willingness to work regular evenings and weekends, with a schedule that varies according to the Park's event calendar.
- Willingness to participate in an on-call rotation for maintenance emergencies.
- Ability to work outdoors in varying weather conditions and adapt to changing operational priorities.
- Ability to lift and carry at least 50 pounds and perform physical tasks involving prolonged standing and walking, bending, reaching, lifting, and moving furniture, equipment, and supplies.
Work Environment & Physical Requirements
This is an active, labor-intensive position involving both indoor and outdoor work in a public park and event venue. Duties include groundskeeping, cleaning, moving furniture and equipment, performing routine maintenance, and assisting with seasonal and emergency operations. Work may take place during evenings, weekends, holidays, and varying weather conditions. The successful candidate must be comfortable working a variable schedule driven by park operations and event bookings, including regular evening and weekend shifts.
About Look Memorial Park
Look Memorial Park is a nonprofit organization serving the Pioneer Valley through recreation, special events, community gatherings, and environmental stewardship. The Park offers scenic grounds, recreational facilities, picnic areas, public spaces, and the Garden House, a popular venue for weddings and special events. Our team takes pride in maintaining a safe, clean, attractive, and welcoming environment for visitors and guests throughout the year.
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25