What are the responsibilities and job description for the Front office Staff position at Frank H Lewis DDS?
Company Overview
We are a dedicated general dentistry practice committed to providing exceptional oral healthcare in a welcoming environment. Our team values professionalism, compassion, and excellence in patient service, ensuring everyone who walks through our doors receives top-quality care. Job Summary
We are seeking a dynamic and personable Front Office Staff member to join our team. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with energy and professionalism. Your organizational skills and customer service expertise will help create a smooth, efficient experience for all who enter our practice. Duties
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls effectively
- Handle patient check-in and check-out processes with accuracy and efficiency
- Maintain appointment calendars and coordinate scheduling to optimize daily operations
- Perform data entry, filing, and record keeping using Microsoft Office, Google Workspace, and practice management software such as QuickBooks
- Provide excellent customer support by addressing patient questions and concerns with professionalism
- Assist with clerical tasks including proofreading documents, managing office supplies, and supporting administrative functions
QualificationsProven experience working at a front desk or in office management within a healthcare or similar setting.
- Excellent phone etiquette with experience operating multi-line phone systems
- Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment
- Previous clerical or administrative experience combined with strong customer service skills
- Knowledge of office management procedures, filing systems, and time management techniques
- Personal assistant or calendar management experience is a plusJoin us to be part of a vibrant team dedicated to improving smiles while advancing your career in a supportive environment. We value energetic professionals who thrive on delivering outstanding service and maintaining an organized, welcoming front office.
Pay: From $16.50 per hour
Work Location: In person
Salary : $17