What are the responsibilities and job description for the Call Center Representative position at Frank Gay Commercial Services?
Frank Gay Services, Orlando, FL is calling, and so should you!
Be Part of Something New and Help Build It from the Ground Up
At Frank Gay Services, we’re launching a brand-new Call Center, and we’re not just hiring Customer Service Representatives. We’re inviting motivated individuals to help us shape the foundation of something big!
This is your chance to do more than just take calls. You'll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence.
Why Join Us?
Because yes, you can have it all
As a Customer Service Representative, you’ll be on the front lines of customer interaction, but also at the heart of something new. You’ll be instrumental in helping us build a call center that reflects our core values Service, Integrity, and Excellence.
Your responsibilities will include
Compensation & Perks
These roles are filling fast! If you’re excited about more than just a job and want to help launch something new, apply now.
Frank Gay Services is calling, and we can’t wait to hear from you!
Be Part of Something New and Help Build It from the Ground Up
At Frank Gay Services, we’re launching a brand-new Call Center, and we’re not just hiring Customer Service Representatives. We’re inviting motivated individuals to help us shape the foundation of something big!
This is your chance to do more than just take calls. You'll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence.
Why Join Us?
Because yes, you can have it all
- Stability in a recession-resistant, essential industry
- A small business feel with the support of a trusted, established network
- Real career growth opportunities
- The chance to make an impact in launching a new call center operation
- A supportive, team-driven environment that values your voice and ideas
- The ability to maximize your earnings through performance-based incentives
As a Customer Service Representative, you’ll be on the front lines of customer interaction, but also at the heart of something new. You’ll be instrumental in helping us build a call center that reflects our core values Service, Integrity, and Excellence.
Your responsibilities will include
- Answering inbound calls from new and existing customers
- Scheduling service appointments accurately and efficiently
- Demonstrating empathy and professionalism with every interaction
- Educating customers on our services, including membership plans
- Making outbound calls to support appointment setting and customer follow-up
- Meeting performance goals around call quality, bookings, and customer satisfaction
Compensation & Perks
- Hourly pay plus weekly bonus payouts (Top representatives are earning $200-$1,000 weekly in bonuses)
- Weekly pay
- Flexible scheduling, we are seeking midday & evening schedules
- PTO after 90 days
- Paid holidays and birthday pay
- Medical, dental, and vision insurance
- 401(k) with match and IRA options
- Paid life insurance
- Ongoing training and leadership development
- Opportunity to grow with a new department and make your mark
- A clear, confident communicator who thrives in a fast-paced environment
- Passionate about providing great customer service
- Interested in being part of a new team where your ideas are heard and valued
- Motivated to grow with a company that promotes from within
- Excited by the opportunity to build, lead, and shape a new call center
These roles are filling fast! If you’re excited about more than just a job and want to help launch something new, apply now.
Frank Gay Services is calling, and we can’t wait to hear from you!
Salary : $200 - $1,000