What are the responsibilities and job description for the Customer Service Representative position at Frank Daniberg- Farmers Insurance Agency?
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This includes Orientation of New Customers, Expanding Portfolios of Existing Customers, Retention of Existing Customers, and other profit goals.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Disability Insurance
Career Growth Opportunities
Evenings Off
Work from Home
Responsibilities
Responsibilities will include?
Requirements
Qualification will include but not be limited to
- Excellent customer service skills, including authentic and sincere communication
- Exceptional phone voice and personality
- Open to continuous training, personal growth and development
- Innovative and confident self-starter
- Ability to work independently without continuous supervision
- Prioritization and organization of multiple tasks to ensure superior customer service
- Computer literate including word processing, spreadsheets, web-based tools, text and email messaging
Skills will include
- High School Diploma or equivalent required, College Degree preferred
- Valid New York State Driver's License
- English Fluency required, Bi-Lingual preferred
Salary : $30,000 - $50,000