What are the responsibilities and job description for the Wealth Management Client Associate position at Frank Brooks Florio Wealth Management?
About Our Team
Frank Brooks Florio Wealth Management is committed to guiding clients through the complexities of modern financial life. With more than 60 years of collective experience and over $1.1 billion in assets under management as of 12/31/25, our team delivers personalized, high‑touch wealth guidance to individuals, families, and institutions. We serve multi‑generational families, business owners, corporate executives, foundations, non‑profits, and retirement plans with a proactive approach designed to anticipate needs and uncover opportunities in an ever‑changing world.
Our mission: to provide clarity, organization, and thoughtful advice while acting as a responsible steward of capital for generations to come. We take pride in offering a level of service that is both strategic and deeply personal—helping clients move confidently toward their goals with a partner they can trust.
About This Role
This role is a cornerstone of our team’s ability to deliver an exceptional client experience and uphold the high standards that define our practice. As the first line of support for clients and a critical partner to our Financial Advisors, this position ensures that every interaction—whether administrative, operational, or service‑related—is handled with precision, professionalism, and care. By anticipating needs, coordinating complex activities, and maintaining the operational heartbeat of the team, this role directly strengthens client trust, enhances advisor productivity, and supports the long‑term success of the practice. It’s a position for someone who thrives in a dynamic environment, values meaningful client relationships, and takes pride in being an essential contributor to a high‑performing financial advisory team.
In this role, you will:
- Deliver exceptional, proactive client service by anticipating needs, resolving inquiries, and supporting a seamless client experience.
- Establish and maintain client accounts, including preparing documentation, processing requests, preparing investment plans, and assisting with account servicing issues.
- Support Financial Advisors with operational tasks such as entering approved trade orders, preparing reports, and managing follow‑up items.
- Coordinate client meetings, including scheduling, preparing materials, and facilitating communication with clients, Trustees, CPAs, and Attorneys.
- Manage client correspondence across phone, email, and in‑person interactions while helping ensure timely and accurate responses.
- Oversee the preparation, tracking, and completion of client paperwork and onboarding workflows.
- Assist with marketing and business‑development activities, including referral tracking and light campaign support.
- Maintain organized records and files in accordance with firm policies and regulatory requirements.
- Collaborate with internal teams and provide backup support to other Client Service Associates to ensure consistent service coverage.
- Contribute to the overall efficiency of the office by performing additional administrative or operational duties as needed.
Required Qualifications & Skills
- Bachelor’s degree.
- Minimum of 2 years of experience in financial services, or equivalent through a combination of work experience, training, military service, or education.
- Series 7 and 66 registrations (or ability to obtain both within 365 days of start date).
- Strong ability to work independently, take ownership of tasks, and operate effectively in a fast‑paced, dynamic environment.
- Excellent organizational skills with the ability to prioritize, meet deadlines, and manage multiple responsibilities simultaneously.
- Clear, professional communication skills with the ability to interact effectively with clients and internal partners, including in challenging situations.
Preferred Qualifications & Capabilities
- Comfort with evolving technology, tools, and regulatory requirements.
- High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM or financial services software is a plus.
- Strong interpersonal skills with a courteous, client‑focused approach.
- High attention to detail, accuracy, and adherence to established procedures.
- Demonstrated drive, persistence, and commitment to achieving and exceeding goals.
- Strong integrity and consistency between actions and commitments.
How We Will Support You
- Fully paid training and coaching to help you obtain required registration and licenses.
- Access to development resources, mentorship, and corporate learning opportunities—including support for professional designations—to help build expertise and grow your career within Advice & Wealth Management.
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification.
Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
This position is not eligible for Visa sponsorship.
PM-07162027-8716325.1.1
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $80,000