What are the responsibilities and job description for the Medical Assistant II HOPD position at franciscanalliance?
Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. Indiana Heart Physicians (IHP) has been delivering leading cardiovascular care since 1978, offering comprehensive services through board‑certified cardiologists across multidisciplinary clinics, including cardio‑oncology, heart failure, A‑Fib, cardio‑genetics, and structural heart. IHP provides advanced cardiac imaging and participates in research and clinical trials to bring patients the latest innovations in heart care. As part of the Franciscan Health Heart Center—ranked by HealthGrades as #1 in Indiana for cardiology (2024–2026), named one of HealthGrades’ America’s 100 Best for Cardiac Care (2026), and recognized by CareChex as #1 in the market for cardiac care (2026)—IHP delivers nationally recognized, patient‑centered cardiovascular excellence. WHAT YOU CAN EXPECT Sign on Bonus Available (Ask your Talent Acquisition Advisor if eligible for Sign-On Bonus) Monday to Friday 7:30am to 4:30pm schedule working in a busy Cardiology practice In person position Enjoy work life balance with consistent day shift schedule and observed holidays off work. Periodic evening and Saturday shifts may be scheduled to support operational needs Prepare and maintain exam rooms and treatment areas, including cleaning, sanitizing, and stocking supplies to ensure patient readiness Support efficient patient flow by rooming patients, obtaining medical histories, vital signs, medication reconciliation, EKGs, and point-of-care testing as directed Accurately document patient care, communications, and clinical activities in EPIC EMR and other required systems Assist providers with procedures, patient communication, referrals, prior authorizations, appointment scheduling, and coordination of testing and follow-up care Build and maintain positive relationships with patients, providers, and staff while delivering high-quality care within the Medical Assistant scope of practice QUALIFICATIONS Required High School Diploma/GED Required Program Medical Assisting In lieu of program, 5 years of medical assistant experience-Required Basic Life Support Program (BLS) - American Heart Association- within 90 days of hire For an MA, you must have one of the following certifications within 6 months of hire: Registered Medical Assistant (RMA) – American Allied Health or Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) or Medical Assistant (RMA) – American Medical Technologists (AMT) or Registered Medical Assistant (RMA) – American Registry of Medical Assistants or Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) or Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS) TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.