Nutritional Assistant PRN Premium

Job Description

Job Summary

The Nutritional Assistant assist the Nutrition Department by processing diet orders, menus, checking trayline for accuracy and assisting with tray assembly and delivery. They rely on established guidelines and diet knowledge to accomplish tasks. Works under minimal supervision.

Job Requirements

• 3 yrs experience
• HS Diploma or equivalent
• Diet Knowledge, Customer Service Skills, Reading and Writing, Computer Skills E-mail, Word Processing, Spreadsheets and Diet Office Systems.
  
  

Job Function

• Demonstrate knowledge of basic principles of therapeutic diets and ability to perform simple math for diet calculations. Updates and prepares menus and diet for each meal timely and accurately and carefully checks them against the computerized diet list. Prepares the tallies accurately, neatly, and legible. Completes tallies and has diets prepared for tray line by specified deadlines. Demonstrates time management skill in completing all tasks accurately and on schedule to reflect productivity/efficiency.
• Follows call-back policy to ensure that all patients have the opportunity to order and eat a meal in a timely fashion. Records and processes phone and computer messages accurately and timely. Follows through with computer / telephone messages. Communicates clearly, politely and professionally on the phone during all conversations. Assists patients by completing food preferences/tolerances and/or assist with patient education materials for the dietitian or other needs as appropriate
• Uses customer service standards and JCAHO guidelines upon delivery of trays to patient rooms to assure correct distribution when needed to assist hostess. Maintains HIPAA restrictions regarding privacy and asks for 2 patient identifiers to assure correctness of delivery.
• Communicates effectively with the Manager of Nutrition Services and Clinical Dietitians regarding any questions or problems in the diet office
• Maintains an inventory on menus, tube feedings/supplements, and supplies assuring that these are always well stocked. Alerts Clinical Nutrition Manager or supervisor ahead of time that items need to be ordered. Performs other tasks as directed or required in the department including but not limited to patient, production, dishroom, catering, and/or MD Lounge. Participates in patient meal rounds and test trays for quality assurance and patient satisfaction, as assigned by Clinical Nutrition Manger.
• Consistently demonstrates compliance to infection control policies - demonstrates proper hand washing techniques when appropriate, uses Personal Protective Equipment, and follows guidelines for disposal of waste. Maintains established policies/procedure and quality assurance to assist in the care and maintenance of department facilities and equipment/supplies.
• Demonstrates a complete understanding of all policies and procedures concerning the responsibilities of the Nutritional Assistant.
• Demonstrates attention to detail and accuracy consistently, assures customer expectations are met. Takes responsibility in completion of all departmental duties scheduled during the work day without interference to the quality of work.
• Continually strives to learn and help develop new, quality ways to accomplish daily tasks. Always strives to make good use of time, seeks out work which needs to be done, prioritizes and coordinates daily tasks, completes assigned duties during scheduled work shift and always uses time to departmental advantage to complete job tasks.
• Consistently demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course of action. Always consults with supervisor and / or manager in any uncertain or unusual situation regarding policies and procedures. Able to resolve issues in a timely and appropriate fashion.