What are the responsibilities and job description for the Supervisor of Shelter Operations - St. Jude House position at Franciscan Ministries?
Overview
Position Summary
In this role, you will be responsible for overseeing the daily operations of the domestic violence shelter, ensuring a safe, supportive, and well-maintained environment for residents. This role involves supervising associates at the shelter, coordinating services, and implementing policies and procedures to support the shelter’s mission. This position is primarily full-time evenings.
Essential Functions, Key Duties, & Responsibilities
Education: High School Diploma/GED required; Bachelor’s degree in social work, psychology, or related field preferred
Licenses/Certifications: N/A
Experience: 3 years of leadership experience in a shelter or similar environment and knowledge of domestic violence issues and trauma-informed care practices
Skills & Abilities:
USD $20.00/Hr.
Max
USD $21.00/Hr.
Position Summary
In this role, you will be responsible for overseeing the daily operations of the domestic violence shelter, ensuring a safe, supportive, and well-maintained environment for residents. This role involves supervising associates at the shelter, coordinating services, and implementing policies and procedures to support the shelter’s mission. This position is primarily full-time evenings.
Essential Functions, Key Duties, & Responsibilities
- Supervise and train shelter associates, including scheduling, performance evaluations, and professional development.
- Ensure the shelter operates smoothly and efficiently, maintaining high standards of safety, cleanliness, and organization.
- Oversee the intake process, ensure residents receive appropriate services, and address any issues or concerns that arise.
- Develop and enforce shelter policies and procedures, ensuring compliance with legal and regulatory requirements.
- Respond to emergencies and crises, providing leadership and support to staff and residents.
- Maintain accurate records and prepare reports on shelter operations, resident services, and staff performance.
- Perform other duties as assigned.
- Comply with all policies and procedures and any updates.
Education: High School Diploma/GED required; Bachelor’s degree in social work, psychology, or related field preferred
Licenses/Certifications: N/A
Experience: 3 years of leadership experience in a shelter or similar environment and knowledge of domestic violence issues and trauma-informed care practices
Skills & Abilities:
- Superb communication skills
- Ability to handle crises and make sound decisions under pressure
- Excellent organization skills
USD $20.00/Hr.
Max
USD $21.00/Hr.
Salary : $20 - $21