What are the responsibilities and job description for the Rehabilitation Receptionist position at Franciscan Healthcare?
Franciscan Healthcare is looking for a Rehab Receptionist to provide a variety of clerical support functions including greeting patients, directing telephone calls and messages, filing and retrieving information, scheduling patients, and assisting staff and guests. If customer service, organization and attention to detail are your top attributes, this job is for you!
Hours: Minimum 24 hours/week, Monday-Friday daytime hours.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Schedule appointments, including but not limited to outpatients, work screens, brace fittings, nursing home appointments
- Greet customers and assist patients
- Answer phone lines and helps clients with questions; directs to appropriate staff members as needed
- File and record maintenance; gather appropriate documentation needed for records
- Perform billing activities
- Perform multiple computer functions
QUALIFICATIONS:
Education and/or Experience
- High School Graduate
- Basic computer skills required
Other Competencies
- Ability to maintain confidentiality of sensitive information
- Ability to read, write and communicate effectively, both orally and in writing, in the English language
- Interpersonal skills requiring courtesy and tact are necessary to communicate effectively
- Ability to change from one duty to another frequently
- Ability to organize and prioritize workload to meet unit needs
- Ability to operate common office equipment i.e. calculator, copier, fax, etc.
- Ability to lift 30 pounds
- Ability to sit for long periods of time
- Bilingual speaking individuals preferred