What are the responsibilities and job description for the Receptionist position at Franciscan Health?
The Receptionist is responsible for performing a multitude of secretarial and receptionist duties, and is a central point of contact for the department and Franciscan itself. This position provides front-desk services for the department, greeting all visitors who visit the office, as well as screens telephone calls and other queries from staff, patients and other visitors. This position also performs data entry support for the department.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Greets patients and visitors upon their arrival; provides them any information they may require or directs them accordingly, ensuring an exceptional customer experience.
Answers multi-line telephones answering the callers' questions or directing the caller to the appropriate party; utilizes proper telephone etiquette and responds within the defined service standards.
Performs various administrative functions to support the office, such as making copies, scanning documents, sending faxes, typing letters, and documents.
Files documents in accordance with established filing systems in a timely manner; transfer files between departments following appropriate protocol.
Receives mail, sorts, and distributes to appropriate individual or department.
Coordinates coworker special event sales.
QUALIFICATIONS
High School Diploma/GED Required
2 years Clerical Experience Required
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.