Patient Care Coordinator

Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patient care staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health care in a place that values faith is a special kind of calling. That person is our patient care coordinator.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

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WHAT YOU CAN EXPECT

• We have a 1.0 Nights shift PCC available
• A 32 bed ER unit 
• Typical patient ratios of 1:4
• Guide the delegation of responsibilities to the appropriate staff member to meet the needs of the patient population based on the staffing model.
• Account for all aspects of patient care, including but not limited to quality, safety, documentation, throughput, criteria for level of care and service.
• Assure compliance with professional standards, regulatory, and hospital codes of conduct.
• Evaluate the quality and effectiveness of nursing practice on the designated shift or area of responsibility.
• Collaborate with nursing staff, interdisciplinary staff and teams, leaders and others.
• Active participant or leader during unit/shift/hospital meetings, committees, and discussions.
• Maintain and demonstrates current knowledge in the administration of healthcare organizations to advance nursing practice and the provision of quality healthcare services at the unit level.
• Demonstrate a commitment to lifelong learning and ongoing professional development through such activities, as continuing education, certification, and participation in professional organizations.
• Support and disseminates research findings and the integration of evidence-based practice guidelines for nursing practice and standards of care at the unit level or area of responsibility.
• Perform patient care when needed to support the sustainable staffing model.
• Perform regular rounding for outcomes on patients and staff.
• Perform timely and effective service recovery, to address patient/family complaints and grievances.
• Assume responsibility for patient throughput and timely discharge in conjunction with bedside nurses and Case Management staff.
• Participate in development, implementation, and maintenance of policies, procedures, standards, protocols, clinical guidelines, documentation systems, and programs that support the clinical practice of nursing.

Qualifications

• Required Associate's Degree For those hired on or before 1/1/2019 BSN required within 3 years, any variation has to be approved by the System CNO.
• Required Bachelor's Degree For internal candidates, obtain BSN within 3 years of promotion to position.
• Required Bachelor's Degree Required upon hire for external candidates

• 3 years Nursing/Patient Care Required
• 1 year Area of practice or related specialty Preferred

• Registered Nurse (RN) - State Licensing Board
• Basic Life Support Program (BLS) - American Heart Association
• Unit Specific Certifications - Franciscan Alliance Required if required by unit.
• Advanced Cardiovascular Life Support (ACLS) - American Heart Association Required if required by unit.
• Pediatric Advanced Life Support (PALS) - American Heart Association Required if required by unit.
• Neonatal Resuscitation Program (NRP) - The American Academy of Pediatrics Required if required by unit.

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.