What are the responsibilities and job description for the Medical Assistant II Team Lead position at Franciscan Health?
WHAT WE NEED
A multi-tasker who can move mountains
WHO WE ARE LOOKING FOR
High quality health care doesn’t just happen. It requires the assistance of a person who can follow the directions of a doctor or RN while also making the patient feel comfortable. The ability to give the same level of attention and detail to each and every patient. It’s a bit of a juggling act but if you think you have the skills then we need to talk.
Do you pride yourself on your empathy with patients? Are you a whiz at getting a patient ready for an exam or test? Do you value working in a faith-filled environment? Are you good at accurately recording patient stats and handling test results? If you said yes, you’re just what we need in a Medical Assistant.
WHAT YOU WILL DO
Provide direct patient care, which may include rooming patients, taking vitals, obtaining a comprehensive medical history, administering vaccines, injections, and medications, phlebotomy, point of care testing and medication reconciliation.
Provide customer service to internal and external customers via phone, electronic, and in person.
May perform patient registration duties.
Initiate and follow through on prior authorizations, referrals, and medication refills.
Enter patient information into an electronic medical records system and use systems to produce and conduct referrals, prior authorizations, medication research, and other related duties.
WHAT IT TAKES TO SUCCEED
Prior Medical Assisting experience preferred.
Maintain composure even in very difficult situations.
Knowledge of hematology/blood collection technology, techniques, and procedures.
Customer service skills.
Knowledge of terminology used in diagnosis and classification of illnesses, injuries, and disabilities.
Follow directions as communicated in a variety of ways.
Show sincere interest in others and their concerns.
Understanding of patient handling techniques.
Knowledge of pharmaceutical terminology, generic and trade names, and ICD coding.
Develop effective relationships with patients, hospital departments, and other external parties.
Effectively communicate verbally and in writing.
Qualifications
- Required High School Diploma/GED
- Required Certificate
- 1 year Medical Assisting Preferred
- Basic Life Support Program (BLS) - American Heart Association
- Certified Medical Assistant (CMA) - .
- National Certified Medical Assistant (NCMA) - .
- Certified Clinical Medical Assistant (CCMA) - .
- Registered Medical Assistant (RMA) - .
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.