What are the responsibilities and job description for the Senior Specialist, Collections & Accounts Receivable position at Franchise World Headquarters, LLC?
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.
Region: Shelton, CT
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
We have an exciting opportunity to support our Accounting team as a Sr. Specialist, Collections & Accounts Receivable based in Shelton, CT. The Sr. Specialist will be responsible for overseeing the billing process to franchisees and addressing collection matters to ensure proper revenue management.
Responsibilities include but are not limited to:
- Working with Collection Specialists, Franchisees and the Subway Market Operations team, along with other Company Departments, to ensure that Franchisees comply with the financial obligations of the contracts they sign in connection with the operation of their Subway restaurants.
- Reconciling and monitoring historic records of accounts.
- Identifying stores at risk and setting forth plans and initiatives to collect outstanding balances.
- Reviewing invoice files submitted by various departments and 3rd parties, validating accuracy and completeness of charges and preparing billings to franchisees to ensure proper allocation and compliance with established billing policies.
- Resolving issues of financial non-compliance using various default processes.
- Collecting and reconciling delinquent balances due the company and affiliates.
- Creating and preparing documentation for the analysis of delinquent accounts.
- Applying cash receipts and administering schedules of payment.
- Assisting in overseeing successful completion of special projects and new processes as needed.
Qualifications:
- 3 years previous work experience in Collections or Accounts Receivable.
- Strong written and verbal communication skills.
- Excellent customer service skills.
- Proficient in MS Office: Excel, Word, PowerPoint
- Ability to multi-task in a fast-paced environment.
What do we Offer?
- Insurance Plans (Medical/Life)
- Pension/401K/RSP (country specific)
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Volunteering time
- And Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V