What are the responsibilities and job description for the Accounting Client Services Associate position at Franchise Resource, LLC?
Franchise Resource provides bookkeeping and financial services specifically for franchise businesses, helping franchise owners better understand their numbers and run stronger businesses.
As an Accounting Client Services Associate, you'll manage a portfolio of franchise owner clients, keeping their books accurate and up to date while helping them better understand their financials. You'll focus on building strong client relationships, maintaining accurate financial records, and ensuring clients receive consistent, timely, and high-quality service.
Your day-to-day responsibilities will include reconciling accounts, categorizing transactions, preparing financial reports, assisting with payroll and tax-related documentation, and communicating with clients to gather information and provide updates. You'll also work closely with the Client Services team to meet deadlines, resolve issues, and ensure clients have the financial information they need to make informed business decisions.
This is a full-time remote position. Candidates must live within 1–2 hours of Omaha, NE for occasional in-person team meetings and trainings a few times per year.
Must Haves
- Highly organized with strong attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple clients, priorities, and deadlines
- Proactive, dependable, and comfortable taking ownership
- Strong client relationship and problem-solving skills
- Ability to work independently while collaborating with a team
- Willingness to learn and grow in a fast-paced environment
- Experience with QuickBooks Online, bookkeeping, accounting, or financial services is a plus, but not required
- Experience working with small businesses or franchise owners is a plus
What We Offer
- Collaborative and supportive team culture
- Growth and advancement opportunities
- Competitive base salary of $45,000–$50,000
- Paid time off
- Professional development opportunities
- Remote work with occasional in-person team meetings and trainings
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
Application Question(s):
- Please briefly describe any experience you may have reading and interpreting financial statements, including income statements (P&Ls) and balance sheets.
- Please briefly describe any experience you may have with QuickBooks Online.
- Please briefly describe any experience you may have with bookkeeping, accounting, or financial services.
Work Location: Remote
Salary : $45,000 - $50,000