Sales and Events Specialist

Additional Information: This hotel is owned and operated by an independent franchisee, Crystal Creek Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Manages lead catching and distribution for the hotel, fielding both e-channel and phone leads, and assigning as needed
• Works side-by-side with Conference Services Manager, managing group room blocks in both CI/TY and the hotel’s property management system (i.e., rooming lists, updates, and special requests)
• Manages local partnerships and facilitates on-property activations in the hotel's common spaces as a way of providing fun, value-added experiences for our guests and the local community
• Manages pre-arrival reservations and arrangements (i.e., amenities and special requests) for luxury consortia guests (i.e., Fine Hotels and Resorts, Chase The Edit, and Luminous stays)
• Executes bookings for live music, yoga, and other value-added guest engagement opportunities throughout the year
• Creates weekly events calendars, placed in our common spaces and guestrooms, which help guests discover the many happenings in Jackson Hole throughout their stay at The Cloudveil
• Serves as the primary contact for designated travel agencies, negotiates accommodations, and maintains long-term business relationships.

• Excellent knowledge of hotel facilities and guestrooms.
• Develop relationships with meeting planners and community members to stay top of mind when planning meetings and events
• Develop relationships with the Marriott Global Sales Team to communicate better throughout the negotiation process, to identify need dates, and to stay top of mind so as not to miss out on any potential opportunities
• Attend and be a representative for both Hotels at various tradeshows with the Marriott Global Sales Team and the Convention Bureau
• Participate in and create FAM opportunities and site visits that will benefit the Hotel
• Review RFPs and work with revenue tools and the Revenue team to evaluate the opportunity
• Create proposals and contracts
• Exercises discretion in negotiating group agreements, concessions, and events packages within established guidelines
• Prepare for site visits by coordinating with the onsite team to inspect rooms, provide take-away gifts, and send site alerts to all departments
• Conduct tours of the property with meeting planners and potential clients
• Communicate clearly to the onsite team during the turnover process, providing any special hotel arrangements, including special billing requirements and guest room accommodations per client’s requests
• Prospect from potential business for the hotel through various reports and meeting attendee lists
• Assist with updating collateral, PowerPoint presentations and websites as needed.

• College degree or equivalent experience
• 3 years of experience in hotel sales, preferably at an upscale, full-service hotel
• Excellent verbal and written communication skills
• Ability to manage time effectively, handling multiple projects at a time and meeting deadlines
• Ability to effectively liaise between the hotel and client, communicating clearly both verbally and through email
• Excellent attention to detail
• Sales aptitude, building relationships to assist with selling, upselling, and re-booking the business
• Mastery of Microsoft Office

• Requirements are representative of minimum levels of knowledge, skills and/or abilities.
• To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
• A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report.
• This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
• 401K Employer Match, Health Benefits, Ski Pass Discounts, F & B Discounts, etc.
• 58,000-63,000

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.