Demo

BILINGUAL ENGLISH / SPANISH Patient Services Representative

FRANCESCA VELASCO DDS LLC
Metairie, LA Full Time
POSTED ON 4/7/2026
AVAILABLE BEFORE 5/5/2026
Patient Services Representative – MUST BE BILINGUAL (English/Spanish)

New Orleans Smiles is looking for a Full-Time Patient Services Representative to join our front desk team.

This role is key to creating a smooth and welcoming experience for our patients. We are looking for someone who is organized, dependable, and enjoys working with people in a fast-paced environment.

Duties:

  • Greet and check-in patients as they arrive
  • Schedule and confirm appointments
  • Answer phone calls and assist patients with questions
  • Collect and update patient information
  • Collect payments and assist with financial arrangements
  • Coordinate with the clinical team to keep the day running smoothly
  • Maintain a clean and organized front desk area
  • Provide excellent customer service and support patient experience
What we’re looking for:

  • MUST be bilingual (English/Spanish)
  • Strong communication and people skills
  • Organized and detail-oriented
  • Ability to multitask and stay calm in a fast-paced environment
  • Reliable and team-oriented
  • Experience in dental or medical front desk is a plus
Bonus (not required):

  • Experience with Dentrix or dental scheduling systems
  • Familiarity with dental terminology

Benefits:
  • Health insurance
  • Life insurance
  • Paid time off
Pay will be based on experience and qualifications.
Compensation: $11.00 – $20.00 per hour

Work Location: In person
2901 Independence St.
Metairie, LA 70006

If you are looking for a rewarding position in a dental office where you can make a difference in patients' lives, we would love to hear from you.

Apply now to join our team as a Patient Services Representative!


Salary : $11 - $20

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